3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Tina H
5 stars10/24/2022
They ship fast and are great to work with. I had an issue with an item I ordered and they fixed it right away.Review from angela b.
1 star08/12/2022
this website and owner is a scam artist. Ordered about a mth ago and the order says not processed. I call it goes this guys cell phone. Then he texts me back and asks for the order# and I send him my receipt and he doesn't respond. Still haven't heard back. I had to call my cc company and dispute the charge. DO NOT BUY FROM THIS GUY
Haunted Props.com Response
08/13/2022
Hello We apologize for the issue. As you were told and may know ****** Costumes the distributor for those products for us has been shut down for 3 weeks launching a brand new website. Honestly the worst time to do this. If you search the internet for those products you order you will see no ne can get anything and some sites had to shut down. Its insane I agree totally and again apologize Please give me a call if you can at ************ Thank you *****************************Customer Response
08/13/2022
The owner did respond today and explained the delays . Waiting for refund.Customer Response
08/16/2022
This is the first time I am hearing of any explanation. It took me to report this to BBB for a response. The owner Very unprofessional and he left me a very nasty Voice mail. I will never do business with this company.Review from Jake O
1 star10/02/2021
Placed an Order for PermaBlood 8oz on September 15 2021. Called 7 days later and a man picked up the phone with absolutely no greeting, wasn't even sure I had the correct number. Was told the blood should've arrived and would be coming soon.Received an email regarding my order on September 27th saying my order has been "Completed".No tracking number nothing. Here I am October 2nd still wondering if my item will ever arrive. Even if it does I WILL NEVER order from this site again. This has been the slowest and worst customer experience I've had.Haunted Props.com Response
10/03/2021
Hello I apologize for the lack of communication. This is our peak season and we have been overwhelmed which does not excuse our lack of commication and service. Please e mail me your order number so I can reveiw and make sure you have your order. Thank youJoe P********** PRESIDENT
Customer Review Rating
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