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Business ProfileforBeenVerified, LLC
Current Alerts For This Business
BBB files indicate a Pattern of Complaints concerning BeenVerified's information publishing and customer service practices. Many consumers are telling BBB about the difficult process and unsatisfactory results from trying to opt out of personal information being published by the company. In April 2019, BBB requested the company's voluntary cooperation in address the issues identified in the Pattern. As of 4/05/2019, BeenVerified responded to BBB to say it has been working to improve the language highlighting its monthly subscription options and sign-up flows, as well increasing opt-out mechanisms and including additional procedures to address customer dissatisfaction.
As of June 2022, complaints filed by consumers with BBB against BeenVerified are still alleging surprise charges by the company from an automatic conversion to a paid subscription or a service the consumers claim not to have signed up for, as well as a lack of cooperation with information opt-outs and cancellation/refund requests.
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 48 W 38th St Fl 8, New York, NY 10018-0043
- BBB File Opened:
- 6/23/2009
- Years in Business:
- 15
- Business Started:
- 7/25/2008
- Business Incorporated:
- 12/3/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- BeenVerified.com
- PeopleLooker
- NumberGuru
- Business Management
- Mr. Joshua Levy, CEO
- Mr. Ross Cohen, COO
- Mr. Jason Amster, CTO
- Contact Information
Principal
- Mr. Joshua Levy, CEO
- Additional Contact Information
Fax Numbers
- (212) 813-3276Primary Fax
Phone Numbers
- (888) 579-5910Other Phone
Website Addresses
- (212) 813-3276
Customer Complaints
308 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
125 Customer Reviews
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Most Recent Customer Review
Brian B
04/14/2024
BeenVerified, LLC Response
04/16/2024
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