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Find a Location

Aon Affinity Travel Practice has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAon Affinity Travel Practice

    Insurance Services Office
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.7/5stars

    Average of 698 Customer Reviews

    Customer Complaints

    1,461 complaints closed in last 3 years

    254 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/24/2022

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Aon is a leader in the provision of customized travel insurance and protection programs for many of the world's most renowned travel companies. Bringing together independent brokerage, consulting, and program administration services to build and administer customized travel protection programs, Aon serves millions of travel protection plan customers every year.

    Aon has also been your trusted expert and long-standing partner in providing comprehensive global protection through our industry-leading Tour Operator’s General & Professional Liability program.  This program is designed exclusively for travel businesses and continues to embed new and thoughtful coverage extensions to parallel the continued growth of this industry.

    Products & Services

    Travel Insurance, Travel Agents and Tour Operators Professional Liability E&O Insurance, Wedding Insurance, Event Insurance, Travel Insurance, Passenger Protection Plans, Professional Liability Insurance for Travel Agents and Tour Operators, Errors and Omissions Insurance for Travel Agents and Tour Operators, WedSafe Wedding Insurance, Private Event Insurance, Travel Agents and Tour Operators Professional Liability E&O Insurance, Wedding Insurance, Event Insurance, Travel Insurance, Passenger Protection Plans, Professional Liability Insurance for Travel Agents and Tour Operators, Errors and Omissions Insurance for Travel Agents and Tour Operators, WedSafe Wedding Insurance, Private Event Insurance, Travel Insurance, Travel Protection Plans, Passenger Protection Plans, Professional Liability Insurance for Travel Agents and Tour Operators, Errors and Omissions Insurance for Travel Agents and Tour Operators, Travel Agents and Tour Operators Professional Liability E&O Insurance, Travel Insurance, Travel Protection Plans, Travel Agents & Tour Operators Professional Liability E & O Insurance , Passenger Protection Plans, Professional Liability Insurance for Travel Agents & Tour Operators, Errors and Omissions Insurance for Travel Agents & Tour Operators, Travel Agents & Tour Operators Professional Liability E &O Insurance

    Business Details

    Location of This Business
    900 Stewart Avenue, Garden City, NY 11530-4869
    BBB File Opened:
    5/1/1987
    Years in Business:
    48
    Business Started:
    1/1/1976
    Business Incorporated:
    1/1/1976
    Accredited Since:
    5/24/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • AIS Affinity Insurance Agency
    • Affinity Insurance Services
    • Aon Affinity
    Additional Contact Information

    Fax Numbers

    • (516) 294-2705
      Primary Fax

    Phone Numbers

    Customer Complaints

    1,461 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    RCC states my cancellation charges were $**** on RCC cancellation invoice.*** never asked me for this document , they simply stated RCC was wrong. *** never provided an accounting how **** is factored down to $800+ and then to my refund, according to AON, $547.50.I purchased insurance AON insurance, expecting my $2300+ cruise fair would be covered if I had to cancel....I did as I required surgery and am still recovering,
    Read More

    Customer Reviews

    698 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alan D

    5 stars

    04/12/2024

    I HAD FALLEN AFTER LEAVING A LAUNCH ON A TOUR IN *****. I CHOSE TO BE TREATED ON THE GRANDEUR BECAUSE I HAD MORE CONFIDENCE IN THE CRUISE LINE. WHAT I DIDNT KNOW WAS THAT THEY DIDNT ACCEPT INSURANCE .THEREFORE I HAD TO PAY FOR THE SERVICES I RECEIVED. THE MEDICAL STAFF DID AN EXCELLENT JOB OF TREATING MY WOUNDS AND THEY PREPARED ALL MY PAPERWORK FOR MY CLAIM TO BE FILED. WHEN I WAS GIVEN THE ***** I ALMOST WENT INTO SHOCK BECAUSE IT WAS ALMOST 1300.00.WHICH I PAID WITH MY CREDIT CARD. THIS IS WHERE YOU NEED TO PAY ATTENTION-- THE *** AFTER I GOT HOME I CALLED MY INSURANCE COMPANY AND FAXED THEM THE PAPERWORK. IT TOOK 3 MONTHS TO GET PAID BY MY INSURANCE COMPANY. I HAD BEEN IN TOUCH WITH AON AND THEY TOLD ME THEY COULDNT DO ANYTHING UNTIL I SENT THEM THE PAPERWORK FROM MY INSURANCE COMPANY SO THEY COULD SEE WHAT MY INSURANCE COMPANY DIDNT COVER. 10 ***S AFTER *** HAD RECEIVED MY PAPERWORK, A CHECK FOR EVERYTHING MY INSURANCE COMPANY DIDNT COVER WAS DIRECT DEPOSITED TO MY CHECKING ACCOUNT. I WAS FLABBERGASTED. IN MY OPINION, *** KEPT THEIR PROMISE AND TIMELY PAID ME THE CORRECT AMOUNT WITH NO DEDUCTIONS. I WILL USE THEM AGAIN BECAUSE NOW I KNOW HOW THE PROCESS WORKS AND I WILL HIGHLY RECCOMEND THEM TO ANYONE WHO IS INTERESTED IN TRIP INSURANCE. REMEMBER THIS-- PRICE IS NOT EVERY THING-SERVICE IS MORE IMPORTANT AND YOU GET WHAT YOU PAY FOR WITH AON. ********** DIRECTOR

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