This Business Is Not BBB Accredited

MetLife, Inc.

MetLife, Inc.

(212) 578-2211

MetLife, Inc.

147 years in business
Headquarters
200 Park Avenue
New York, NY 10166
Fax Numbers
  • (212) 578-3320
  • (212) 685-8042
Additional Phone Numbers
  • (212) 406-0720
  • (800) 422-4272
  • (800) 854-6011
  • (800) 638-5433
BBB File Opened: 08/11/1993
Business Started: 10/01/1869
Type of Entity
Corporation
Business Management
  • Mr. Ricardo A Anzaldua, Executive Vice President, General Counsel
  • Mr. Steven J. Goulart, Executive Vice President and Chief Investment Officer
  • Mr. John C.R. Hele, Executive Vice President and Chief Financial Officer
  • Ms. Beth M. Hirschorn, Executive Vice President, Global Brand, Marketing and Communication
  • Mr. Martin Lippert, Executive Vice President, Global Technology and Operations
  • Mr. William J. Wheeler, President, Americas

Business Category
  • Insurance Companies
Alternate Business Names
  • MetLife Bank
  • MetLife Home Loans
  • General American Life Insurance Company
  • Metropolitan Life Insurance Company
  • New England Life Insurance Company
  • Metropolitan Tower Life Insurance Company
  • MetLife Insurance Company USA
  • Delaware American Life Insurance Company

C+

Government Action

NY Dept. of Financial Services announces MetLife to pay $60M for insurance law violations by its subsidiaries ALICO and DelAm
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

On March 31, 2014, the New York State Department of Financial Services (DFS) announced that MetLife will pay $60 million for
... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for MetLife, Inc. include:

  • Failure to respond to 6 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

MetLife, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

MetLife, Inc.

Customer Review Rating:

14%
86%

Composite Score: