Business ProfileforCWI Medical, LLC

I have severe gastroparesis and my doctor recommended I immediately start Vivonex, a POWDERED based feeding tube formula. I was going to be required to use it orally. I ordered $300.00 worth of POWDERED SEALED formula from CWI Medical per my doctors recommendation. While waiting for it to arrive, I had to start on using the samples of Vivonex that I had due to my deteriorating health. It was then I found out that I cannot absorb the massive amounts of maltodexdrine in the formula due to a severe reaction. When the Vivonex arrived from CWI Medical, I left it sealed in the box and immediately contacted the company for a return, They refuse returns based on it is a nutrition. However, it is just a POWDERED product still completely sealed with a very long shelf life. As a disabled very ill person, with limited income, giving away $300.00 to a company for a product that by all logic can be returned literally means I have no way to purchase a formula that I may tolerate. This company is using every loophole they can to keep disabled and sick peoples money for themselves. No company should be allowed to use nonesense loopholes to take advantage of customers seeking medical necessities. I have had reactions to POWDERED nutrition products before and EVERY other company accepted returns of sealed powdered nutrition so there are no safety hazards in doing so.