BBB Business Review

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BBB Accredited Business since

My Home LLC aka My Home US

Phone: (646) 490-1476 Fax: (212) 581-1259 View Additional Phone Numbers 353 W 48th St  Fl 3, New York, NY 10036 View Additional Email Addresses http://www.myhomeus.com



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Description

MyHome is one of New York City’s leading complete, kitchen remodeling and bathroom renovation companies. MyHome specializes in kitchen and bath remodeling as well as complete renovation projects. MyHome is licensed to operate in New York City, with a showroom location in Midtown Manhattan.

Our team of designers and in-house licensed contractors will take you through a step-by step remodeling process, from designing your dream kitchen, bathroom and/or apartment to selecting materials, obtaining the proper permits* and executing the actual construction phase* – MyHome is your one-stop-shop for everything that’s kitchen and bath.

Our kitchen and bath showrooms are fully stocked with state of the art kitchen cabinets, bathroom vanities, hardware and accessories, backsplash options and tiles – everything you’ll need is all under one roof. MyHome will supply and install* everything for you – our goal is for you not only to enjoy your new kitchen, bathroom or renovated space, but to also learn about the process itself – we’ll walk you through this sometimes difficult path hand-in-hand, until you are satisfied with the result and since all of our projects are under warranty you’ll have peace of mind in the years to come.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that My Home LLC aka My Home US meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for My Home LLC aka My Home US include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on My Home LLC aka My Home US
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 01, 2002 Business started: 01/01/1998 in NY Business incorporated 01/01/1998 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Affairs - NYC
42 Broadway, , New York NY 10004
http://www.nyc.gov/html/dca/html/home/home.shtml
Phone Number: (212) 639-9675

New York City Department of Environmental Protection
Customer Service Center, 59-17 Junction Boulevard, 10th Floor, Flushing NY 11373
http://www.nyc.gov/html/dep/html/home/home.shtml
Phone Number: (212) 639-9675

Type of Entity

Corporation

Business Management
Mr. Yoel Piotraut, Managing Partner
Contact Information
Customer Contact: Mr. Oshri Elbaz, Managing Partner
Principal: Mr. Yoel Piotraut, Managing Partner
Business Category

HOME IMPROVEMENTS BATHROOM REMODELING KITCHEN & BATH DESIGN KITCHEN REMODELING KITCHEN & BATH-DESIGN & REMODELING

Method(s) of Payment
Personal checks
Alternate Business Names
MyHome Design & Remodeling Renovation by My Home
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.