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Find a Location

Alure Designs, Inc. has 1 locations, listed below.

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    Business ProfileforAlure Designs, Inc.

    Home Improvement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This is a home improvements company. 

    Business Details

    Location of This Business
    1999 Hempstead Turnpike, East Meadow, NY 11554-1710
    BBB File Opened:
    7/15/2008
    Years in Business:
    44
    Business Started:
    6/1/1979
    Business Incorporated:
    1/1/1979
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Alure Home Improvement (Affiliate#17905)
    Business Management
    • Mr. Salvatore Ferro, President
    Contact Information

    Principal

    • Mr. Salvatore Ferro, President
    Additional Contact Information

    Fax Numbers

    • (516) 932-7791
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We ordered two front bay Windows from Alure. About 6 months after the Windows were installed most of the panels had condensation and/or mold inside the double panes. We were told by the person that came with replacements at the time that this happens all the time the seals on the Windows from the factory are inconsistent and luckily you have a warranty. Over the years we have had panels replaced from time to time. We have been calling constantly to try to get the current batch replaced. It has been over a year of calling and messaging and we were promised someone measure and came back a few weeks later with the wrong size Windows. Since then it has been 6+ months with very little response.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Romina C

    1 star

    11/20/2023

    If you think how can a contractor can do a customer wrong, you can used me as an example of what to look out for and protect yourself.I was looking for a contractor for my home renovations and I chose Alure because of their rating. Goodness was I wrong choosing this company.I made a deal with Alure for my home renovations on 11/19 and signed a contract on 1/20. The contract stated the job will take 4-5 months. pandemic? understood, demolition/job started on 4/21. fast forward time, and my home is only 70% completed. Alure sent sub-contractors to work at my home for the most part, 2-3 hours a day, for almost each project stage. Hence, my renovations are going on to year 4. Project manager doesn't even answer emails/texts, particularly complaints. Communications with project manager have been almost non-existing. This is still the day I am still waiting for a project schedule!!!I do not recommend this company to my worst enemy. Also, they use subcontractors, so do yourself a favor and get the subcontractor yourself.Word of advise, do not pay any vendor ahead of time, and have a lawyer review the contract. You must have a lawyer review the contract. You must spend the extra $$ to save your neck of headaches.

    Local BBB

    BBB Serving Metropolitan New York

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