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Find a Location

Petro Heating Services and Fuels has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Petro Heating Services and Fuels

      1000 Woodbury Rd Ste 110 Woodbury, NY 11797-2530

      BBB Accredited Business
    • Petro Heating Services and Fuels

      171 E. Ames Ct. Plainview, NY 11803

      BBB Accredited Business
    • Petro Heating Services and Fuels

      55-60 58th Street Maspeth, NY 11378

      BBB Accredited Business
    • Petro Heating Services and Fuels

      30 Old Dock Rd Yaphank, NY 11980-9701

      BBB Accredited Business

    Business ProfileforPetro Heating Services and Fuels

    Fuel Oil
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/1996

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Petro is a fuel company in addition to heating and cooling contractors.

    Business Details

    This is a multi-location business.

    Find a Location

    Petro Heating Services and Fuels has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Petro Heating Services and Fuels

        1000 Woodbury Rd Ste 110 Woodbury, NY 11797-2530

        BBB Accredited Business
      • Petro Heating Services and Fuels

        171 E. Ames Ct. Plainview, NY 11803

        BBB Accredited Business
      • Petro Heating Services and Fuels

        55-60 58th Street Maspeth, NY 11378

        BBB Accredited Business
      • Petro Heating Services and Fuels

        30 Old Dock Rd Yaphank, NY 11980-9701

        BBB Accredited Business
      Location of This Business
      1000 Woodbury Rd Ste 110, Woodbury, NY 11797-2530
      BBB File Opened:
      6/1/1982
      Years in Business:
      45
      Business Started:
      1/1/1979
      Business Incorporated:
      1/1/1979
      Accredited Since:
      10/2/1996
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Petroleum Heat and Power Co., Inc.
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Petro is trying to deliver much more oil than needed even when my oil tank still had plenty of oil inside. For example, in ********************************************** 1500$+ just for that single month, and the second delivery amount was just 120 gallon, while my oil tank can hold 275 gallon. I talked to them about this, both for the high bill and too frequent deliveries, but again in February, 130 gallon was delivered, while more than half of the oil tank was still not used. After another 116 gallon was again delivered in March, my oiltank started leaking due to the high air pressure during delivery.I asked Petro technicians to come and check, and it would cost several thousand dollars to replace the oil tank. I also asked for a quote for oil to gas conversion, and was told it would cost 18000$. Given the always high price from Petro, I also asked for quotes from other ************, and the normal price is about 9000$-12000$. So I started the long process to convert to gas, which was finished in Fall 2023. At that time, there was still plenty of oil but had to be wasted.Given this long process and also a big unexpected expense, Petro didn't help with anything, but still ask me for the contract's early termination fee. Given the too frequent deliveries caused the failure of the oil tank, and there was plenty of oil enough for the whole year until thecontract ends, I don't think I should be responsible for the early termination fee. The oil price is already much higher than other providers, about 1 dollar per gallon, and Petro is not responsible for anything related to delivery, I think the early termination fee doesn't make any sense in my case.
      Read More

      Customer Reviews

      10 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Denise G

      1 star

      11/10/2023

      I double-paid my last invoice for the winter season and they didn't inform me of the almost $900 credit balance on my account. I was having a very difficult time with the loss of my parents and didn't realize the mistake until over 2 months later. If they were sending monthly statements that showed a credit balance I would have been able to get my money back faster, but they don't provide that necessary service. And when I called, very upset about the lack of communication, they made me wait for a week before they processed the refund to my credit card. In this day and age, it should have been done that same day. Then I asked to them to put my account on hold so that I don't get an automatic delivery and they gave me a real hard time, actually stating that they don't do that, so I said please put my account on a vacation hold until December. Their business practices are ruthless.Needless to say, I will not be using them for home heating oil.

      Local BBB

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