This Business Is Not BBB Accredited

Smart One Energy, LLC

Smart One Energy, LLC

(888) 363-4976

Smart One Energy, LLC

4 Rosmel Drive, Suite 102
Kaser, NY 10952-1410
Fax Numbers
  • (866) 373-2708
Additional Email Addresses
  • cs@smartoneenergy.com
BBB File Opened: 08/20/2010
Business Incorporated: 05/26/2009 in NY
Type of Entity
Limited Liability Company
Business Category
  • Energy Service Companies

F

Pattern of Complaint

BBB files indicate a pattern of complaints concerning customer service, marketing and billing practices of Smart One Energy, LCC. Consumers are telling BBB that the business is calling them saying they could receive a discount and also calming that they are their current energy provider. Many consumers allege that they do not disclose that they are not affiliated with their current provider on their call and are assured that there would not be an... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Smart One Energy, LLC include:

  • 63 complaint(s) filed against business
  • Failure to respond to 43 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to be transparent about ownership, location, or products/services offered

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Smart One Energy, LLC

This Business Is Not BBB Accredited

Smart One Energy, LLC

Customer Review Rating:

22%
11%
67%

Composite Score: