Dale Electronics Corp.
61 years in business148-04 95th Avenue
Jamaica, NY 11435-4520
- (212) 475-1169
Additional Phone Numbers
- (888) 462-7828
Additional Email Addresses
Find a Location
BBB File Opened: 01/01/2001
Business Started: 05/01/1956
Business Incorporated: 11/14/1962 in NY
Type of EntityCorporation
- Mr. Tim Brown, Director of E-Commerce
- Ms. Valerie Lager, Vice President
- Mr. Michael Lager, CEO
- Electronic Equipment & Supplies - Dealers
- Sound Systems & Equipment
- Recording Studio Equipment
Alternate Business Names
- Dale Pro Audio
Licensing, Bonding or RegistrationThis business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
- Visa, MasterCard, American Express, Discover, Paypal, Amazon Payments, Bank Wire Transfer, Cash
Refund & Exchange Policy:Returns & ExchangesDale Pro Audio wants you to be satisfied with your purchase.To request a return or exchange, contact us within 14 days of the receipt of your order.You can call us toll free at (888) 462-7828 or (212) 475-1124.
Return Period:14 Days
No Returns on:
SoftwareHeadphonesMedia (tapes, CD's, DVD's, digital memory, batteries, bulbs, etc..)Special OrdersMerchandise described "As Is", "Final Sale", or "No Returns"
International Orders - these sales are considered "Final Sale / "As Is"
Apple Hardware Products (iPad, laptops, desktops and peripherals)Rules and Policies:
No returns are accepted without an RA number. To request an RA, call (888) 462-7828 (toll free) or (212) 475-1124. Email your return request to firstname.lastname@example.org.
Dale does not accept returns after 30 days.
Returns of Free Shipping items will have the freight charge deducted from the return credit.
All products returned must be complete with all original packaging, documentation
(warranty cards, manuals, etc) and accessories. Returned products must be in their original condition with no signs of use or wear. All returns are subject to a restocking fee depending on the condition, date of purchase, and the manufacturer's policy.
Pack the products to be returned in a shipping carton so that the original box does not become marked or damaged. DO NOT WRITE ON THE PRODUCT BOX. Dale is not responsible for personal data or items left in products returned. Refunds on returned items which were paid by credit card or PayPal will be credited to the same account used for the purchase. Refunds for items paid by cash or check will be issued by check. Dale reserves the right to wait up to 14 days for funds to clear before refunding an order paid by check.
Ship pre-approved returns to:
Dale Pro Audio
148-04 95th Avenue
Jamaica, NY 11435
This firm selling products dealing inBroadcast, Live Sound, Contracting, and Studio and Post Production.
BBB Reason for Ratings
M: 9:30 AM-5:30 PM
T: 9:30 AM-5:30 PM
W: 9:30 AM-5:30 PM
Th: 9:30 AM-5:30 PM
F: 9:30 AM-5:30 AM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.