BBB Accredited Business Profile

American Express Company

American Express Company

American Express Company

167 years in business
Headquarters
World Financial Center
200 Vesey Street
New York, NY 10285-0001
Fax Numbers
  • (212) 693-1033
Additional Phone Numbers
  • (212) 640-2000
BBB File Opened: 04/12/1999
Business Started: 01/01/1850
Type of Entity
Corporation
Business Management
  • Mr. Kenneth I. Chenault, Chairman & CEO
Business Category
  • Credit Cards & Plans
  • Financial Services

Alternate Business Names
  • American Express Travel Related Services Co., Inc.
  • American Express Financial Advisors
  • IDS Mineola
  • American Express Bank Ltd.
  • American Express Centurion Bank
BBB accredited business

A+

Overview

American Express provides payment, travel and expense management solutions for individuals and businesses of all sizes.  It also offers services in international banking, investment banking, brokerage, personal financial planning and asset management. The company's major business units include American Express Travel Related Services Co., Inc., American Express Bank Ltd., IDS Financial Services Inc. and First Data Corporation.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

American Express Company

American Express Company

BBB ACCREDITED SINCE 05/20/1948

Customer Review Rating:

10%
84%

Composite Score: