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          Find a Location

          Estee Lauder Companies has 169 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Estee Lauder Companies

              767 Fifth Avenue New York, NY 10153-0023

              BBB Accredited Business

            • Estee Lauder Companies

              110 East 59th Street, 11th Floor New York, NY 10022-1304

              BBB Accredited Business

            • Estee Lauder Companies

              456 West Broadway New York, NY 10012

              BBB Accredited Business

            • Estee Lauder Companies Inc

              7917 W Brookridge Dr Middletown, MD 21769

            • Estee Lauder Companies

              900 SW 16th St Ste 305 Renton, WA 98057-2631

            Business ProfileEstee Lauder Companies

            Cosmetics Sales
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            767 Fifth Avenue

            New York, NY 10153-0023

            Visit Website

            Customer Reviews

            1/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            310 complaints closed in last 3 years

            110 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1966

            Years in Business: 78

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Estee Lauder are manufacturers and marketers of skin care, makeup, fragrance and hair care products.

            Business Details

            This is a multi-location business.

            Find a Location

            Estee Lauder Companies has 169 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Estee Lauder Companies

                767 Fifth Avenue New York, NY 10153-0023

                BBB Accredited Business

              • Estee Lauder Companies

                110 East 59th Street, 11th Floor New York, NY 10022-1304

                BBB Accredited Business

              • Estee Lauder Companies

                456 West Broadway New York, NY 10012

                BBB Accredited Business

              • Estee Lauder Companies Inc

                7917 W Brookridge Dr Middletown, MD 21769

              • Estee Lauder Companies

                900 SW 16th St Ste 305 Renton, WA 98057-2631

              Headquarters
              767 Fifth Avenue, New York, NY 10153-0023
              BBB File Opened:
              3/1/2000
              Years in Business:
              78
              Business Started:
              1/1/1946
              Business Incorporated:
              1/1/1946
              Accredited Since:
              11/1/1966
              Type of Entity:
              Corporation
              Alternate Business Name
              • DKNY Fragrances
              • Donna Karan Cosmetics
              • Dr. Jart+
              • Editions de Parfums Frédéric Malle
              • Ermenegildo Zegna Parfums
              • KILIAN PARIS
              • Le Labo
              • Michael Kors Beauty
              • RODIN Olio Lusso
              • Tom Ford Beauty
              • Tommy Hilfiger Fragrances
              • Too Faced
              • M·A·C Cosmetics
              • Clinique
              • Bobbi Brown
              • Origins
              • ELC Beauty LLC
              • The Cosmetics Company Store
              • La Mer Technology Inc.
              • AERIN Beauty
              • GLAMGLOW
              • Prescriptives
              • Aveda
              • BECCA Cosmetics
              • Jo Malone London
              • Smashbox
              • Bumble and Bumble
              • Darphin
              • Lab Series
              • Aramis
              Business Management
              • Mr. Leonard Lauder, Chairman Emeritus
              • Mr. Carl Haney, Executive Vice President
              • Ronald S Lauder, Chairman, Clinique Laboratories, LLC
              • Ms. Aerin Lauder, Founder and Creative Director, AERIN
              Contact Information

              Principal

              • Mr. Leonard Lauder, Chairman Emeritus
              • Ronald S Lauder, Chairman, Clinique Laboratories, LLC
              Additional Contact Information

              Fax Numbers

              • (212) 572-6694
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              310 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/18/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Order ********** Package with tracking ****************** My package was split into 2 deliveries one was supposed to arrive today. it showed deliver but i did not receive. so i called up *** and they said they lost it and issued claim to sender for lost package. I would like my money back as this time i wish to go to store and buy my items manually.
              Read More
              Read 309 More Complaints

              Customer Reviews

              36 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Victoria S

              02/05/2024

              My Clinique experience has been unacceptable. I received an order on 1/22 containing the cleanser that I ordered, but it was in long-discontinued packaging, which was a red flag. I looked up the batch code on the bottom of the bottle, and this cleanser was manufactured in January 2020. Absurd that it was shipped. Why Clinique even still has cleanser in the old packaging is a mystery. I called the same day, and a replacement was processed. Two weeks later, I still have yet to receive any confirmation. I called again on Thursday, 2/1, and I was assured that the replacement has been processed, but still nothing. In the meantime, I re-ordered the cleanser on my own, and it came in less than three days. It's ridiculous that I haven't received the original replacement after two weeks, and nope, no refunds because it has been processed.
              Read 35 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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