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          ABC Carpet & Home has 1 locations, listed below.

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            Business ProfileABC Carpet & Home

            New Carpet
            BBB accredited business

            Contact Information

            888 Broadway Fl 4

            New York, NY 10003-1280

            Visit Website
            (212) 473-3000

            Customer Reviews

            2.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/30/1963

            Years in Business: 127

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This firm sells carpets and rugs. 

            Business Details

            Location of This Business
            888 Broadway Fl 4, New York, NY 10003-1280
            BBB File Opened:
            9/1/1963
            Years in Business:
            127
            Business Started:
            1/1/1897
            Accredited Since:
            9/30/1963
            Alternate Business Name
            • ABC Home Furnishings, Inc.
            Additional Contact Information

            Fax Numbers

            • (212) 533-6359
              Other Fax
            Read More Business Details and See Alerts

            Customer Complaints

            28 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/09/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            I purchased a ****** sofa on June 13, 2021 which was delivered in March 2022. (Order #***************, total $2061.72). Couch broke in September 2022 and they sent a repair person to fix it on Oct 1 2022. However couch is still broken (does not sit flat in ground, broken front beam that sinks to ground, etc.). I have been trying for past 3 weeks to get them to take the couch back and refund me. For 3 weeks they gave me runaround that they are still waiting to hear back from product team. I finally got a manager to help and he is telling me that they cannot refund and want to send the tech back to fix it again. This couch is defective and I dont want it fixed again. I want it refunded and removed from my home. Please help me!!?
            Read More
            Read 27 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kathleen R

            01/17/2022

            I bought a couch and chair from *** carpet and home over six weeks ago. I am waiting for a reimbursement check. I was told by a supervisor and 2 customer service reps that the check was in the mail. I am unable to connect with customer service at this point. I understand companies may take **** days for reimbursement. Even two weeks.Please do. not shop here
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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