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Find a Location

MyUSACorporation.com has 1 locations, listed below.

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    Business ProfileforMyUSACorporation.com

    Business Forms and Systems
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/5/2011

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 Radisson Plz Ste 800, New Rochelle, NY 10801-5769
    BBB File Opened:
    1/21/2011
    Years in Business:
    14
    Business Started:
    11/25/2009
    Business Incorporated:
    11/25/2009
    Accredited Since:
    4/5/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Selene Enterprises, LLC
    Business Management
    • Ms. Julia Greenberg-Aguilar, Senior Manager
    Contact Information

    Principal

    • Ms. Julia Greenberg-Aguilar, Senior Manager

    Customer Contact

    • Ms. Julia Greenberg-Aguilar, Senior Manager
    Additional Contact Information

    Fax Numbers

    • (877) 330-1035
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    ******** markets and promotes a no hidden chargers as a type of 3rd party shipping service. The repeatibility avoided answering questions, or would not answer them directly to acutual shipping cost. I am trying to ship a oversized package, and the cost has more that doubled every time. They marked the weight up improperly, and only after paying to have them reweight it, did they lower it. When I was finally forced to give in and ship to the lowest available State for me, again the mark up was about $65 to $169 dollars on an estimated wieght of 61 lbs, even though they weighed it themselves. The chat that is the only way to contact someone at the company immediately, again bounced around the answer then referred me to wait for an email response, after again offering to reweigh the package. I have been round and round with this company that cannot give a straight or honest answer to save their lives, when that is their claim to not have hidden charges. To top it off, they will not call me directly, they only keep deferring and I need an immediate answer because I am getting a storage charge every day my items sits in their warehouse. I have phone pictures of the customer service chats I have had with them. I want them to advertise the acutal cost, because they are essentially holding my item for ****** and I thought I had done plenty of research to avoid this very situation, If I paid what they are claiming, It would be far more than the value it is worth.
    Read More

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dorothy B

    1 star

    03/10/2023

    Slow as sap dripping in winter I'm guessing that only those paying for the rush service gets good service everyone else they get to you when they get around to it.

    MyUSACorporation.com Response

    03/13/2023

    Dear *******, Thank you for your feedback. Unfortunately, we are confused as to why you said our service was slow. We received your order on 09/18/22 and your company was registered with the state the next day. All of the other services included in the order were completed promptly and you received all your documents on 10/11/22. You are leaving this review 5 months after your order has been completed, which leads us to think that perhaps you have us confused with another company. Please feel free to contact us should you have any further concerns. Thank you.

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