21 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from paul M
5 stars04/10/2024
We ordered our batteries online via Amazon and they arrived on time and the batteries were correct and working well.Our order was very small but "My Battery Supplier" provided a good service.Review from Angela H
1 star01/23/2024
I received an open package of recharable AA batteries. When I put them on the charger they were dead. This is the second time I have purchased batteries from ******* that are dead straight from the packaging. Getting a refund via ******* for a third party vendor is a nightmare.Review from Michael R
1 star01/11/2024
Ordered watch batteries on 12/31/23. Was told they would arrive between 1/5/24-1/9/24. It's 1/11/24 and still not here. I have emailed them twice with no response. Tracking is not available, so I don't know if they were even sent. Amazon has been contacted and stated they would take action if I am not contacted and satisfied through this 3rd party seller.
My Battery Supplier Response
01/15/2024
Customer did not provide any details on the order . M battery supplier is here for customers 100% satisfaction and would love to help with locating the order, refund or replacement. Customer can either provide order details or reach out to ********************************** for help with the order.Review from Catherine G
1 star11/08/2023
I ordered batteries then returned them unopened as I ordered wrong size .I sent them back and says refund was issued 8but never received it .Where is it?My Battery Supplier Response
11/13/2023
Customer did not supply any order information or contact information to reach agreement. My Battery Supplier is here to satisfy customers, Please reach out to ***********************************Review from Anna U
1 star09/28/2023
I would give a lower rating if I could. Their website showed my order did not go thru, so tried again same thing. Ended up having 5 charges on my credit card. I sent them several emails and they did not send me the orders, thank the Lord, HOWEVER, they continue to try over and over to charge my credit card for nothing.My Battery Supplier Response
10/09/2023
company reached out to customer and reached agreement.My Battery Supplier Response
11/15/2023
Customer was reached promptly after complaining and was 100% satisfied with settlement. customer service is our top priority.Review from Connie A
1 star07/20/2023
Bought rechargeable batteries and they must be old as the hills because even with putting them in my charger they still don't work I've sent several messages but they won't respond after they found out it was a complaint about there products being badMy Battery Supplier Response
11/15/2023
My Battery Supplier tried reaching out to the customer multiple times to replace or refund the order, according to customers preference.Review from William G
1 star06/14/2023
Purchased through 3rd party (AMAZON) but shipped directly from My Battery Supplier in Brooklyn. These new batteries (guaranteed to 03/2032) failed to achieve the nominal 3.0 volts. Checked again at a local battery retailer who said that they should achieve 3.3 volts straight out of the package.My Battery Supplier Response
06/20/2023
Customer has not provided any order details or information. Customer can contact us at ********************************** and he will be served to 100% satisfaction.Review from Sarah E
1 star06/06/2023
I ordered a strip of 5 Energizer 321 batteries from them on Amazon. When my watch did not run after installing the first one, I tested it and it was DOA. Testing with two battery testers showed all 5 were DOA. Bad business!My Battery Supplier Response
06/20/2023
No previous orders under this name or email address. Customer has not provided any order details or information. Customer can contact us at ********************************** if the concern is from our product.Review from Don W
5 stars04/05/2023
I ordered cr1130 (pkg of 5) for my watch on Amazon. The order was processed in a timely manner and shipped in the same manner. The pkg arrived, so everything went as planned. I would do business with this company again.**********Review from Roy R
1 star02/26/2023
Placed an order. No tracking information provided, battery never arrived. Business ignored Emails and voicemails. PayPal refunded my money.My Battery Supplier Response
02/28/2023
Customer has not provided any order details or information. Customer can contact us at ********************************** and he will be served to 100% satisfaction.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.