This Business Is Not BBB Accredited

JPMorgan Chase & Co.

JPMorgan Chase & Co.

JPMorgan Chase & Co.

193 years in business
270 Park Ave
New York, NY 10017-2014
Fax Numbers
  • (212) 552-7456
  • (212) 648-5082
  • (646) 534-0691
  • (212) 648-2266
  • (631) 755-0136
Additional Phone Numbers
  • (212) 270-6000
  • (212) 332-4070
  • (212) 552-2222
  • (212) 895-6960
  • (516) 287-4520
  • (516) 326-9140
  • (516) 328-2430
  • (516) 328-2450
  • (516) 654-3348
  • (516) 654-5575
  • (800) 633-0458
  • (718) 962-9010
  • (800) 441-7681
  • (800) 282-4273
  • (800) 336-6675
  • (800) 648-4663
  • (800) 645-7352
  • (212) 648-9664
  • (212) 483-2323
  • (212) 622-3441
  • (800) 227-5151
  • (212) 648-2119
  • (212) 648-2119
  • (212) 522-9012
  • (914) 737-2360
BBB File Opened: 05/01/1923
Business Started: 01/01/1824
Business Incorporated: 01/01/1824
Type of Entity
Business Management
  • Mr. Ashley Bacon, Chief Risk Officer
  • Ms. Mary Callahan Erdoes, Asset Management CEO
  • Mr. Dana S. Deasy, CIO
  • Mr. James A. Dimon, Chairman, President and CEO
  • Ms. Stacey Friedman, General Counsel
  • Ms. Marianne Lake, CFO
  • Mr. Douglas B. Petno, Commercial Banking CEO
  • Mr. Daniel E. Pinto, Corporate & Investment Bank CEO
  • Mr. Gordon A. Smith, Consumer & Community Banking CEO
  • Mr. Kevin Watters, Card Services CEO
  • Mr. Mike Weinbach, Mortgage Banking CEO
  • Mr. Matthew E. Zames, COO

Contact Information
  • Principal: Mr. James A. Dimon, Chairman, President and CEO
Business Category
  • Banks
  • Credit Cards & Plans
  • Insurance Companies
  • Mortgage Brokers
  • Financial Services

Alternate Business Names
  • JPMorgan Chase-Auto Finance
  • JPMorgan Chase Bank, N.A.


Government Action

CFPB announces settlement with JPMorgan Chase for illegal mortgage kickbacks

The following describes a government action that has been resolved by either a settlement... Read More

Government Action

US Dept. of Justice announces guilty pleas agreed to by five major banks

The following describes a government action that has been resolved by either a settlement or ... Read More

Government Action

CFPB, 47 States and D.C. Take Action Against JPMorgan Chase for Selling Bad Credit Card Debt and Robo-Signing Court Documents

The following describes a government act... Read More


JPMorgan Chase & Co. provides a range of financial services including investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity and operations in more than 60 countries. In May 2008, JP Morgan Chase acquired The Bear Stearns Companies Inc. and Washington Mutual in September 2008. Further information about the firm is available at

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for JPMorgan Chase & Co. include:

  • Failure to respond to 209 complaint(s) filed against business
  • 37 complaint(s) filed against business that were not resolved
  • Government action(s) against the business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

JPMorgan Chase & Co.


JPMorgan Chase & Co.

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