BBB Business Review

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BBB Accredited Business since

Audio Visual Products

Phone: (800) 875-4240 View Additional Phone Numbers 2717 Route 22, Patterson, NY 12563 http://www.avpbusiness.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

AVP is a local family business serving a 45 mile radius for over 20 years specializing in small to medium size business needs - specifically office copiers, scanners, printers, fax machines and wide format plotters/printers. They provide rental, leasing and sales options for new and used/refurbished equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Audio Visual Products meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Audio Visual Products include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Audio Visual Products
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 15, 2006 Business started: 01/01/1985 in NY
Type of Entity

Corporation

Business Management
Mr. John W. Neubauer, President
Contact Information
Principal: Mr. John W. Neubauer, President
Business Category

AUDIO-VISUAL EQUIPMENT-DEALERS AUDIO-VISUAL EQUIPMENT-RENT & LEASE ELECTRONIC EQUIPMENT & SUPPLIERS-SERVICE/REPAIR OFFICE FURNITURE & EQUIPMENT-DEALERS OFFICE SUPPLIES PRINTERS

Alternate Business Names
AVP AVP Business Products John W. Neubauer Audio Visual Products
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.