This Business Is Not BBB Accredited

Diamonds International

Diamonds International

(800) 515-3935

Diamonds International

26 years in business
Headquarters
1290 Avenue Of The Americas Fl 32
New York, NY 10104-0101
Fax Numbers
  • (212) 764-2302
Additional Phone Numbers
  • (212) 764-6900
Additional Email Addresses
  • reception38@shopdi.com
BBB File Opened: 08/24/2004
Business Started: 01/06/1991
Business Incorporated: 06/18/1991 in NY
Type of Entity
Corporation
Business Management
  • Mr. Albert Gad, President
Business Category
  • Jewelers - Retail
  • Diamonds

F

Pattern of Complaint

BBB files indicate a pattern of complaint concerning jewelry purchased from a Diamonds International (DI) location while on a vacation or cruise. Consumers are complaining to the BBB alleging issues with flawed or inferior merchandise. Several consumers report that the jewelry that they bought is defective, with diamonds falling out after just several wears. Many consumers report that the results of an independent appraisal from local gemologist ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Diamonds International include:

  • Failure to respond to 3 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Diamonds International

THIS BUSINESS IS NOT BBB ACCREDITED

Diamonds International

Customer Review Rating:

9%
91%

Composite Score: