This business is not BBB accredited.
Phone: (718) 387-0069 Fax: (718) 486-6308 View Additional Phone Numbers 315 Rutledge Street, Brooklyn , NY 11211
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Camera Box Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
ELECTRONIC EQUIPMENT & SUPPLIES-DEALERS PHOTOGRAPHIC EQUIPMENT & SUPPLIES-RETAIL
THIS LOCATION IS NOT BBB ACCREDITED
315 Rutledge Street
Brooklyn , NY 11211 Directions
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Additional Phone Numbers
- (888) 504-1271(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I purchased the Panasonic model #DMC-TZ30. Upon receiving the camera today, I was trying to purchase a backup battery for the camera. The battery is nowhere to be found at any local store or website. I thought this was odd. I called Panasonic support number and they told me that you cannot find a comparible battery because it is a UNITED KINGDOM model camera. They asked me where I purchased it. I said BROOKLYN, NY. Nowhere on the camera advertisement did it say the camera was a UK model. Had I known that I would not have purchased it. I have read the warranty paper and the warranty will not be honored because it was not purchased in a European country!
Desired Settlement: I do not want to have to pay for shipping it back which is a stipulation on the website. I would lkie a full refund and for shipping it back.Thank you.
Better Business Bureau: