BBB Accredited Business Profile



106 years in business
1 New Orchard Road
Armonk, NY 10504-1722
Fax Numbers
  • (914) 765-7382
Additional Phone Numbers
  • (914) 499-1900
  • (212) 493-2000
  • (212) 745-4573
  • (212) 745-4640
  • (212) 745-5200
  • (516) 349-3300
  • (800) 426-7378
  • (800) 426-3333
  • (800) 426-4968
  • (914) 765-1900
BBB File Opened: 01/01/1968
Business Started: 01/01/1911
Type of Entity
Business Management
  • Ms. Virginia M. Rometty, CEO
Business Category
  • Data Communications Equipment & Systems
  • Computers - Dealers
  • Computers Hardware, Software & Services

Alternate Business Names
  • International Business Machines Corporation
BBB accredited business



This firm markets and services information handling systems including hardware, software and training services. The company's products also include information processing systems, program products, telecommunication systems and related supplies and services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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