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          The Times Picayune New Orleans Advocate has 1 locations, listed below.

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            Business ProfileThe Times Picayune New Orleans Advocate

            Newspaper
            BBB accredited business

            Contact Information

            840 Saint Charles Ave

            New Orleans, LA 70130-3716

            Visit Website
            Email this Business
            (504) 529-0522

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            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 10/10/2013

            Years in Business: 98

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            840 Saint Charles Ave, New Orleans, LA 70130-3716
            Email this Business
            BBB File Opened:
            1/31/1969
            Years in Business:
            98
            Business Started:
            7/1/1925
            Accredited Since:
            10/10/2013
            Type of Entity:
            Partnership
            Number of Employees:
            24
            Additional Contact Information

            Fax Numbers

            • (225) 388-0237
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/01/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I have a subscription to the Times Picayune. The money comes out of my bank account automatically every month. I have not received the paper since February 21, 2024. I go online every day to file a complaint that I did not receive the paper. I have called three times and spoken to three different people, *****, ******, and *****. ***** is a supervisor. I was told she would send a message to the carrier, email the circulation manager and the distribution center. I was told it would be resolved and I would receive a paper. Today is the tenth day I havent received a paper. They keep telling me they will credit my account. But they take my money every month so without delivering a paper, they are stealing my money!
            Read More
            Read 21 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            ELLEN a

            01/11/2024

            I have been trying since December to cancel home delivery of the Times Picyune paper. I spoke to a real person (which is no small feat) on 12/18/23 who indicate the the subscription would be cancelled on that date. I have continuied to receive the paper on a daily basis. The subscripion is my brothers and he has been admitted to a nursing home and is not capable of recalling his PIN so I can not go online to get the deloivery cancelled. I called his bank as I am authorized on his checking account and cancelled his monthly automatic payment for the paper. They told me they have people calling all the time with this problem with the Times-Picyaune.
            Read 5 More Customer Reviews

            Local BBB

            BBB of Greater New Orleans Area

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