Business ProfileforSandia Collision

After taking my 2016 INFINITY Q50, which had been in an accident, to ****** INFINITY, the Service Manager referred us to Sandia Collision. This turned out to be bad advice! For on Friday April 23, we received the car back from Sandia Collision and upon inspection, we noticed blistering across the front bumper, even on the side supposedly repaired??? Unsatisfied with the work, on Monday April 26, my wife took the car back and then about an hour later, returned home and stated that their estimator said that the blistering was to be expected, because of the rock chips and therefore not covered by insurance. Surprised by this, I asked my wife to return and speak to the owner, which she did that very same day. Upon her return, she said that the owner gave her a quote to repair the blistering, plus additional costs for parts unrelated to the accident. After looking over the quote, I quickly noticed we were being charged for the re-work, there was no provision for a rental car, and the parts the owner wanted to replace, did not need to be replaced! It was at this point, that I realized I needed to get involved, so on Monday, May 10, we went back to Sandia Collision. Unfortunately, after a brief discussion with the owner, who was rude, arrogant, confrontational, and *****, it was clear, they were not going to fix their mistake and that we would have to settle this matter in court. After this encounter, we drove straight to ****** INFINITY, to let the Service Manager know we were disappointed in him for referring us to Sandia Collision. On June 7, we filed a lawsuit against Sandia Collision for failure to inform us in advance, of the blistering that would occur if they proceeded with repairs, but did not fix the rock chips. We won the case in court and Sandia Collision was forced to pay us a lump sum of money for failure to meet their contractual obligations. DO NOT take your car to Sandia Collision, you WILL regret it!