BBB Accredited Business Profile

Hawaiian West Travel, Inc.

Hawaiian West Travel, Inc.

(505) 294-0611

Hawaiian West Travel, Inc.

24 years in business
12520 Iroquois Pl NE
Albuquerque, NM 87112-4725
Fax Numbers
  • (505) 294-0612
Additional Phone Numbers
  • (877) 498-8200
BBB File Opened: 09/04/2002
Business Started: 08/16/1993
Business Started Locally: 08/16/1993
Business Incorporated: 08/16/1993 in NM
Type of Entity
Business Management
  • Mr. John Gowan, Director
  • Ms. Sally Gowan, President
Business Category
  • Travel Agency
Products & Services
Air, Hotel, Car, Activities reservations for the Hawaiian Islands, We also sell vacations to other locations, but not as our primary business.
Service Area
We service the following area(s): Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Methods of Payment
  • We accept major credit cards, checks, money orders, and cash.
Refund & Exchange Policy: 
We work through a wholesaler that provides a waiver for $69/person.  This pays all penalties and fees for change or cancellation up to the last business day before travel.  They also provide full coverage insurance for $109/person.
BBB accredited business



Building Custom Travel Packages with Clients for Hawaii and Mexico. A full service, family owned agency and open 7 days a week from 9:00 AM to 9:00 PM.  We work through a wholesaler that provides full insurance for $119/person.  This pays all penalties for change or cancellation up to the last business day before travel (with some  exclusions for holiday protection plans).

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 9:00 AM-9:00 PM
T: 9:00 AM-9:00 PM
W: 9:00 AM-9:00 PM
Th: 9:00 AM-9:00 PM
F: 9:00 AM-9:00 PM
S: 9:00 AM-9:00 PM
Su: 9:00 AM-9:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hawaiian West Travel, Inc.

Hawaiian West Travel, Inc.


Customer Review Rating:

There are NO reviews for this business.
Be the first to leave a review!
This business has no complaints filed