BBB Accredited Business Profile

Mountain Waters Rafting & Adventure Company

Mountain Waters Rafting & Adventure Company

(970) 259-4191

Mountain Waters Rafting & Adventure Company

35 years in business
303 W College Dr
Durango, CO 81301
BBB File Opened: 07/29/1983
Business Started: 11/01/1981
Business Incorporated: 11/01/2011 in CO
Type of Entity
Limited Liability Company
Business Management
  • Mr. James Wilkes, Owner
  • Mr. Daniel Bechlel, Owner
Business Category
  • Raft Trips & Tours
  • Sporting Goods - Retail

Alternate Business Names
  • Mountain Waters Rafting
  • Mountain Waters Rafting & Adventure Company, LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, MC, Amex, Discover, Check, Cash
Refund & Exchange Policy: 
We pride ourselves on having the friendliest cancellation policy of any raft company in Durango, CO. We understand things happen called life and will work with you to the best of our ability.
Full payment is required at time of reservation.
100% refund less a 10% fee for cancellations made 48hrs before the trip.
Trips can be rescheduled at no cost if made 48hrs in advance.
No refunds for cancellations made less than 48hrs prior to trip date.
If you have qualified for a group discount, cancellations must be received 7 days prior to the trip’s scheduled departure.
A trip may be cancelled at any time for River Safety reasons.
Mountain Waters will not reimburse any travel costs.
BBB accredited business

A+

Overview

This company's business is River Raft Trips, Tours & Rentals.
Raft Trips: Family Friendly to High Adventure, Raft & Rail Package.
Tours: Guided 4x4 Jeep Trails & Mining History, Guided Mesa Verde National Park Tours, Zip Line, Rock Climbing.
Rentals: Bicycles and Stand Up Paddle Boards (SUP's).

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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T: 7:30 AM-7:00 PM
W: 7:30 AM-7:00 PM
Th: 7:30 AM-7:00 PM
F: 7:30 AM-7:00 PM
S: 7:30 AM-7:00 PM

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mountain Waters Rafting & Adventure Company

Mountain Waters Rafting & Adventure Company

BBB ACCREDITATION SINCE 12/08/2016

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