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Find a Location

Preventive Pest Control, LLC has 1 locations, listed below.

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    Business ProfileforPreventive Pest Control, LLC

    Pest Control

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    General Residential, Commercial, or Industrial Pest Control

    Business Details

    Location of This Business
    5130 2nd St NW Ste A, Albuquerque, NM 87107-4049
    BBB File Opened:
    5/19/1999
    Years in Business:
    26
    Business Started:
    5/5/1997
    Business Incorporated:
    5/28/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 60570 for this business, issued by New Mexico Department of Agriculture. The expiration date of this license is 12/31/2024.

    These agencies may include:

    New Mexico Department of Agriculture

    PO Box 30005

    Las Cruces NM 88003-8005

    (575) 646-3208

    Fax: (575) 6465977

    http://nmdaweb.nmsu.edu

    BBB records show a license number of 819 for this business, issued by New Mexico Department of Agriculture

    These agencies may include:

    New Mexico Department of Agriculture

    PO Box 30005

    Las Cruces NM 88003-8005

    (575) 646-3208

    Fax: (575) 6465977

    http://nmdaweb.nmsu.edu

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Chesley Elkins, General Manager
    • Mr. Nathan Frushour, Manager
    • Mr. Kevin Olsen, Owner
    Contact Information

    Principal

    • Mr. Kevin Olsen, Owner

    Customer Contact

    • Mr. Chesley Elkins, General Manager
    Additional Contact Information

    Fax Numbers

    • (505) 345-2632
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On July 22nd a salesperson from Preventive Pest Control Las Cruces came to my home and offered services. Salesman stated that there would be no monthly fee as it’s a service you call for whenever you need it and pay for eveytime service is done. Not only was the service not effective when I tried to get in contact with them the number always showed as “not available”. I tried the website and same thing “website does not exist”. I had no way of contacting them to redo the job. So I let It go and decided to not get services with them again. However I noticed my card was being charged 2 times unauthorized on 8/22/23 and 9/22/23. A portal was provided and I was enrolled in autopay without consent. So I removed the autopsy and tried to reach out again. The same thing as lastime happened “website not supported”, no phone calls were answered, and no emails I had sent out previously or currently were answered. I contacted my bank and filed a dispute. However it’s still pending. I did not authorize for this company to enroll me in autopay or save my card information. Which they did. And for services I did not receive since they stated it’s a month to month service. I want to contact them to get a refund for 2 unauthorized transactions but I can’t seem to get ahold of them in any way. Not emails, phone calls or website ($75.76 each)
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

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