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Find a Location

Action Asphalt of New Mexico, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAction Asphalt of New Mexico, LLC

    Paving Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/14/2001

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Residential or Commercial Asphalt Paving

    Business Details

    Location of This Business
    2003 Southern Blvd SE Ste 102-311, Rio Rancho, NM 87124-3751
    BBB File Opened:
    6/6/2001
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Incorporated:
    5/3/2013
    Accredited Since:
    6/14/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 379297 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 8/31/2025.

    These agencies may include:

    New Mexico Construction Industries Division

    PO Box 25101

    Santa Fe NM 87504-5101

    (505) 476-4700

    Fax: (505) 4764615

    http://www.rld.state.nm.us/construction

    BBB records show a license number of 960278 for this business, issued by US Department of Transportation

    These agencies may include:

    US Department of Transportation

    1200 New Jersey Avenue SE

    Washington DC 20590

    (855) 368-4200

    Fax: (202) 2673505

    http://www.dot.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    8:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Ms. Jennie Croughin, Office Manager
    • Mr. John Croughin, Owner
    • Mr. Patrick Croughin, Co Owner
    Contact Information

    Principal

    • Mr. John Croughin, Owner
    • Mr. Patrick Croughin, Co Owner

    Customer Contact

    • Mr. John Croughin, Owner
    Additional Contact Information

    Fax Numbers

    • (505) 892-1650
      Primary Fax
    • (505) 292-7466
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Type of work performed: driveway paved with asphalt. Work was performed June 23, 2020. On February 9, 2021 I first reported to the company that a section of the new pavement was crumbling and cracking. Over the time period July 2021 - August 2021, I have made multiple attempts to resolve the issue with Action Asphalt. On July 23, 2021 John C***** of Action Asphalt agreed to make the repairs. As of August 24, 2021 the company has yet to make repairs. Attachments: Letter sent to Action Asphalt July 20, 2021, pictures of driveway taken February 9, 2021, copy of canceled check made out to Action Asphalt, detailed complaint that includes timeline and documents numerous attempts to resolve issue.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura G.

    1 star

    07/30/2022

    OWNERS ARE RUDE. THEY HAVE NOT COME BACK TO FIX ERRORS THEY MADE OR CALLED SINCE JULY 11. HAVE CALLED MANY TIMES AND NO RESPONSE.

    Customer Response

    08/02/2022

    Sent another message july 30 last week and new pictures and still no response.

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

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