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Find a Location

Hi-Country Chevrolet, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHi-Country Chevrolet, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/13/2014

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    404 W Chaco St, Aztec, NM 87410-1937
    BBB File Opened:
    2/13/2014
    Years in Business:
    37
    Business Started:
    4/3/1987
    Business Incorporated:
    4/3/1987
    Accredited Since:
    2/13/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2450 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 3/31/2025.

    These agencies may include:

    New Mexico Taxation & Revenue-Motor Vehicle Div

    PO Box 1028

    Santa Fe NM 87504-1028

    http://www.state.nm.us/tax/mvd/mvd_home.htm

    Type of Entity:
    Corporation
    Alternate Business Name
    • Hi Country Chevrolet
    • Hi-Country Auto Group
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed

    Sales

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed

    Service

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jeff Thomas, Owner
    • Miss Lyana Johnson, Customer Contact
    • Ms. Adriann Crowder, Administrative Assistant
    • Mr. Jason Ebert, General Manager
    Contact Information

    Principal

    • Mr. Jeff Thomas, Owner
    • Miss Lyana Johnson, Customer Contact
    • Ms. Adriann Crowder, Administrative Assistant

    Customer Contact

    • Miss Lyana Johnson, Customer Contact
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/22/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On November 25th 2022 I made a contract to buy a new truck from high country auto in Aztec, New Mexico. I gave them a trade in and I also gave them $2640 I was able to get the truck but then for no reason the sales person came to pick up the truck with a cop saying that my paycheck Stubbs were not accurate I work for a doctor's office in Durango so I told them they could call them they still took the truck and said they would give me my tradeing back and give me my money back 7-10 days. When I call or my family calls to speak to managers they will not let us talk to the general manager or the sales manager and say it's out of their hands that we should be getting the money and they don't really know I have been called names by the front desk staff such as a ***** and laughed at.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C. T

    1 star

    05/22/2023

    To start, the price of the truck was $36,000. I then went to go purchase the truck and the price jumped up to $46,000 all due to them having to repair the front differential. I then have been on and off the phone with he salesmen ***** and his assistant ******* about trying to get my plates sent over to me so I can register the truck. I have been sent over an additional two temporary license plates since February and we just got the the message that they have had the plates since April and just sent them to my local DMV. No one has tried to find a resolution to ** getting the plates... they just have a bad attitude and blame someone else. They do not value their customers at all,or even their colleagues since they blame them

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

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