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          Find a Location

          Waterquest, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Waterquest, Inc.

              5018 2nd St NW Albuquerque, NM 87107-4008

              BBB Accredited Business
            • Waterquest, Inc.

              PO Box 91016 Albuquerque, NM 87199-1016

            Business ProfileforWaterquest, Inc.

            Landscape Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/14/1999

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Xeriscapes, Landscaping, Grounds Keeping, and Irrigation Repair Services

            Business Details

            This is a multi-location business.

            Find a Location

            Waterquest, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Waterquest, Inc.

                5018 2nd St NW Albuquerque, NM 87107-4008

                BBB Accredited Business
              • Waterquest, Inc.

                PO Box 91016 Albuquerque, NM 87199-1016

              BBB File Opened:
              1/1/1980
              Years in Business:
              43
              Business Started:
              1/1/1981
              Business Incorporated:
              11/8/1995
              Accredited Since:
              10/14/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 57350 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 5/31/2024.

              These agencies may include:

              New Mexico Construction Industries Division

              PO Box 25101

              Santa Fe NM 87504-5101

              (505) 476-4700

              Fax: (505) 4764615

              http://www.rld.state.nm.us/construction

              Type of Entity:
              Corporation
              Business Management
              • Mr. Robert Biernacki, President
              Contact Information

              Principal

              • Mr. Robert Biernacki, President

              Customer Contact

              • Mr. Robert Biernacki, President

              Industry Tip

              BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/30/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We hired WaterQuest for a general front and back yard clean up. My husband requested at least 6 hours to do the clean up because there were bushes to trim. The WQ employee shows up with a helper my husband steps out to explain what we are requiring. The employee is very hesitant and tells us he did not bring the equipment necessary for the job required. We offer him our blower, our ladder, our pruner, our hedge/bush trimmer and any other tool they require. He tells my husband that it may require over time to finish our request. We are both confused since we book 6 hours or the majority of the day. We have NEVER had a problem with WQ before and always given friends their phone number for a job well done. The employee suddenly found a gas powered trimmer and blower. In less than an hour they were done with the clean up. They had collected leaves and debris from the ground. They did not trim any bushes in the back. But the employee did take a gas power trimmer to my English Ivy and cut 90% of the vines at ground level. The vine was destroyed by 50%. ** and ***** came out to access the damage and made promises of whatever it takes they will do to reestablish the trust lost. I was skeptical then as I am now. They made half hearted attempts by calling 15 minutes before coming to my property. I was available once and the new employee shows up with a bag of fertilizer to spread on the remaining vines. After this, he shows up three times without calling…. There has been no attempt by the owner or the horticulturist to call to set an appointment as they promised. I know I am angry. Now I received an invoice and two months of finance charge for non-payment. Today was the first time I received an invoice from WaterQuest. I was willing to forgo their replanting of 4 new vine plants to replace those that did not survive. I hoped they understood that charging me for damages done is wrong. But no, I received an invoice for $754.03. I will be filing in small claims court.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ross S.

              11/10/2021

              Have used Waterquest for 9 years....the crew is very efficient, competent, polite, cordial, considerate, always going beyond call of duty, and always periodically check for my approval during the course of a job.The crew also checks specifically for and anything else I would like done before completion.The best landscaping company ever encountered. I Will continue to engage Waterquest Inc.I highly recommend them.

              Local BBB

              BBB Serving New Mexico and Southwest Colorado

              BBB Reports On

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