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Find a Location

Perfection Ponds has 1 locations, listed below.

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    Business ProfileforPerfection Ponds

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company's business is Landscape Contractors.

    Business Details

    Location of This Business
    1601 Rocky Trail NW, Los Ranchos de Albuquerque, NM 87107
    BBB File Opened:
    6/23/2006
    Type of Entity:
    Corporation
    Business Management
    • Mr. Terry Oleson, Owner
    Contact Information

    Principal

    • Mr. Terry Oleson, Owner

    Customer Contact

    • Mr. Terry Oleson, Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    Terry O***** and Perfection Ponds has not and did not provide services as paid for. He left a huge mess, water is murky for the pond, and he is being non-responsive as to my follow up to rectify the situation. He has changed the pattern of how the filters for the pond work, and they have essentially been rendered useless. The job is not complete and Terry O***** has not provided the services I paid for. Terry O***** and Perfection Ponds are not professionals and do not provide the high quality level of service that people are looking for.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Laura B

    1 star

    04/22/2022

    RUN! DO NOT hire this guy, do not waster your time getting an estimate for work. I met with ***** for a bid to fill in my existing pond and build a new, smaller one nearby. He was super responsive at first -- even came to my house on a Sunday, seemed excited about the project. Told me how much he loves his work, works 6 days a week, maintains 500 ponds, and gave me a reasonable bid. A few days later I called ***** to accept his bid and we agreed on a date in a few weeks that he would do the work. ***** and his assistant showed up the morning of the scheduled date. We reviewed the job as previously discussed and everything seemed fine. ***** and his helper started the work, placing the fish in a bucket and draining the whole pond. I went back to work in my home studio, then noticed about an hour later that ***** and his helper were gone. Assumed they went on a materials run. However, hours later, they were still gone. I texted ***** and left numerous voice messages but he didn't respond. Never heard from him again. So... ***** actually came to my house, dumped the fish in a bucket, drained the pond, and walked off the job. Totally ghosted me for unknown reasons. I guess he decided he didn't want the job after all (?) but didn't have the courtesy, courage, or respect to tell me that in person, instead scampering away when I wasn't looking. Thank God I hadn't given him any money in advance. It was a huge waste of my time but could have been a lot worse. I've never in my life had an experience like this -- the most unprofessional, discourteous, cowardly contractor ever (and I've worked with many over the 25 yrs I've been doing home and yard renovation). Perfection Ponds is perfectly scam. Don't waste your time or money, this guy's a con.

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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