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Find a Location

J.B. Robinson has 1146 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Signet Jewelers

      375 Ghent Rd Fairlawn, OH 44333-4601

      BBB Accredited Business
    • Signet Jewelers

      3900 Medina Rd Montrose Center Akron, OH 44333-4508

      BBB Accredited Business
    • Kay Jewelers

      1207 N Court St Medina, OH 44256-1581

      BBB Accredited Business
    • Kay Jewelers

      4288 Kent Rd Stow, OH 44224-4325

      BBB Accredited Business
    • Kay Jewelers Outlet

      549 S Chillicothe Rd Ste 270 Aurora Farms Premium Outlets Aurora, OH 44202-7804

      BBB Accredited Business

    Business ProfileforJ.B. Robinson

    Jewelry Stores
    Looking for more information? Access the headquarters listing for Signet Jewelers
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.16/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 145 Customer Reviews

    Customer Complaints

    658 complaints closed in last 3 years

    205 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    This company's business is Jewelry Retail

    Products & Services

    Signet operates approximately 2,800 stores primarily under the name brands of Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Banter by Piercing Pagoda, JamesAllen.com, Diamonds Direct and Rocksbox. 

    Business Details

    Location of This Business
    2424 US Highway 6 & 50 Space 166, Grand Junction, CO 81505
    Headquarters
    375 Ghent Rd, Fairlawn, OH 44333-4601
    BBB File Opened:
    5/2/2013
    Years in Business:
    95
    Business Started:
    1/1/1929
    Business Incorporated:
    5/1/1955
    Type of Entity:
    Corporation
    Number of Employees:
    5001
    Alternate Business Name
    • Sterling, Inc.
    Business Management
    • Ms. Barb Gruse, Director of Customer Care
      (Headquarters Contact)
    Contact Information

    Principal

    • Ms. Barb Gruse, Director of Customer Care
      (Headquarters Contact)

    Customer Contact

    • Ms. Barb Gruse, Director of Customer Care
      (Headquarters Contact)

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

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