BBB Accredited Business Profile

American Laser Med Spa

American Laser Med Spa

(505) 823-1333

American Laser Med Spa

5 years in business
8300 Carmel Ave NE #303
Albuquerque, NM 87122-3147
Additional Phone Numbers
  • (806) 356-7729
BBB File Opened: 08/01/2006
Business Started: 01/01/2012
Business Started Locally: 06/15/2006
Business Incorporated: 11/14/2006
Type of Entity
Corporation
Business Management
  • Dr. Neel Kanase, President
  • Ms. Karolyn Crabtree, Manager
  • Dr. Wayne Kuang, Operations Supervisor
Business Category
  • Hair Removal - Laser & Electrolysis
  • Estheticians
  • Skin Care

Service Area
We service the following area(s): Albuquerque, NM
Methods of Payment
  • Credit or Debit Card

    Check

Refund & Exchange Policy: 
Refund, Cancellation and Transfer Credit policy Your payment is based on purchasing number of treatments. Refund is based on unused treatments not based on unused time. e.g. Laser Hair Removal Series - Your payment is based on purchasing 6 treatments. NOT 2 yrs. In the 2 yr appearance plan phase (after your 6th treatment), we reserve the right when to treat you and how many times to treat you. If you receive 6 treatments, no refund is due. All refund prorating will be based on unused treatments. There is no prorating for time. e.g. If you purchased a package of 6 and received only 4 treatments in 8 months and request a refund. You have 2 unused treatments and 16 months left before your 2 yr appearance plan expires. A prorated refund (see below) will be given for 2 unused treatments, NOT based on remaining 16 months. This policy will be voided if you transfer services to another location and will be replaced by the receiving clinics current policy If you want to cancel services and want refund - YOU WILL BE CHARGED FULL PRICE PER TREATMENT of the procedure. The price per treatment of the procedure you purchased is on our price list sheet and will be provided to you on request. All discounts (e.g. monthly specials) and credits issued when you bought the service will be lost. Service will be prorated using price per treatment listed on the price list sheet. If you earned friends and family credit - this will be LOST if you cancel/break this agreement. A prorated balance will be refunded. If you want to cancel services and don't want a refund but want to transfer credit to another package - You will NOT be charged FULL PRICE per treatment of the procedure to calculate prorated balance. You will be charged the price per treatment based on your package. The balance will be used towards a new package. You will be eligible for the month's special etc. If this results in you owing money, you can pay the difference and start the new package. If this results in us owing you money, this will be kept as credit for future use. (Credit expires 90 days from new purchase). If you don't see results even after 2 yrs of treatments for Laser Hair Removal - NO REFUND is due. You can buy a new package at 2 yr appearance plan (maintenance) price. If you are burned or have other adverse event - NO REFUND is due. This is part of the risk of the procedure and was explained to you when you signed the contract. Our goal is to eliminate/minimize the risk of burn or any other adverse event, but we want to be upfront with you so you can make a well informed educated decision.
BBB accredited business

A+

Overview

Transforming lives with beauty and confidence in Texas and New Mexico. We specialize in pain-free and reduced-pain beauty treatments such as Laser Hair Removal and more that leave you looking great and feeling even better!

Neel Kanase, M.D. and owner of American Laser Med Spa, oversees all aspects of the spa’s locations outside of New Mexico, including staff training, supervising ongoing treatments, and monitoring treatment protocols. For the Albuquerque location, Wayne Kuang, M.D. serves as the on-site supervising physician. In this role and as required by New Mexico Medical Practice Act and regulations promulgated by the New Mexico Medical Board, Dr. Kuang is immediately available on the premises and fulfills all responsibilities set forth at 16.10.13.8 NMAC.

Supervising Physician/Physician On Site
Wayne Kuang, M.D. has his own men’s health practice and is the supervising doctor on site, in accordance with New Mexico’s Medical Practice Act. He’s received great reviews for his skills and excellent bedside manner.

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BBB Reason for Ratings

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Business Profile

Business Profile

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American Laser Med Spa

American Laser Med Spa

BBB ACCREDITATION SINCE 06/02/2008

Customer Review Rating:

100%
This business has no complaints filed

Composite Score: