This Business Is Not BBB Accredited

Urban Ebook

Urban Ebook

(877) 251-3615

Urban Ebook

100 Sun Avenue N.E. Suite 650
Albuquerque, NM 87109
Fax Numbers
  • (888) 391-0360
  • (888) 391-0189
  • (888) 391-8185
Additional Phone Numbers
  • (877) 291-9250
  • (877) 251-2422
BBB File Opened: 02/04/2015
Business Management
  • Sir / Madam
Contact Information
  • Customer Service: Sir / Madam
Business Category
  • E-Books
  • Book, Compact Disc, & DVD Clubs

Additional Information
  • In July 2015, BBB Serving New Mexico and Southwest Colorado contacted the business to request more information on the name of their third party vendor who provides consumer information to the business.  The business replied stating they have ove...
  • In July 2015, BBB Serving New Mexico and Southwest Colorado contacted the business to request more information on the name of their third party vendor who provides consumer information to the business.  The business replied stating they have over 750 partners online and declined to provide any detailed information as to who their partners are and where they receive their information. 
  • This business operates out of a virtual office, meaning they are not physically located at the 100 Sun Ave NE address listed on their website.  In July 2015, BBB Serving New Mexico and Southwest Colorado asked the business where they are physically located, but the business declined to provide their address.  The business instead replied stating all employees are at multiple locations, and therefore, they maintain the virtual office as a point of contact for communication.  

    Consumer complaints have reported additional addresses in Florida.  BBB Serving New Mexico and Southwest Colorado has confirmed these additional addresses are also virtual addresses and/or mail drop locations.  BBB is unable to verify where this business is truly located.  

Alternate Business Names
  • E-Book Lifestyle
  • ebooklifestyle.com
  • EbookRoad
  • UrbanEbook.com

F

Pattern of Complaint

BBB files indicate that this company has a pattern of complaints concerning consumers receiving a notice that unless they call to cancel they will be billed for an Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Urban Ebook include:

  • Length of time business has been operating
  • 21 complaint(s) filed against business
  • Failure to respond to 3 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Urban Ebook

THIS BUSINESS IS NOT BBB ACCREDITED

Urban Ebook

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3