Business ProfileforAffordable Dentures-Albuquerque, P.C.

I went there to start the process of getting my top teeth removed and dentures was told by the dentist that they would put me in temporary dentures after the teeth extractions and permanent after my mouth had healed. Got teeth removed and got the temporary dentures and planned on getting implants done for the top set but they didn't submit a claim to my insurance for the part that I hadn't paid for so had to put the implants on hold until they submitted and got paid for the remaining balance after I paid my part. I call and would get no response or return of my phone call from them trying to figure out what was going on. So last Friday I called because I decided to get my permanent dentures and find somewhere else to get the implants done, now I'm being told 12 months later that the dentures I have are the only dentures I am getting. Keep in mind not only did the dentist tell me these were temporary in front of 2 witnesses because I had my mom and my husband there but the nurse told me the same thing in front of my husband when I complained these dentures were causing me pain. She told me to wait because the permanent ones that I would be getting would fit and I would get those when I got the implants. The girl I spoke with on the phone who is a very unpleasant individual would not give me her name and also hung up on me when I asked. Also I have witnesses to the phone call that I had with her as my father and husband were here and the phone was on speaker the entire time.