BBB Accredited Business Profile

First Financial Credit Union

First Financial Credit Union

(505) 766-5600

First Financial Credit Union

79 years in business

601 Tijeras Ave NW
Albuquerque, NM 87102-3198

Fax Numbers
  • (505) 768-7144
  • (505) 325-9369
  • (505) 768-7123
  • (505) 884-1063
  • (505) 863-8875
  • (505) 891-1868
  • (505) 775-3109
  • (505) 782-4997
  • (505) 314-4452
  • (505) 356-3260
  • (505) 873-3394
  • (505) 722-5326
Additional Phone Numbers
  • (505) 327-4478
  • (800) 342-8298
Additional Website Addresses
  • https://instagram.com/imafirst/
  • https://www.pinterest.com/imafirst/imafirst/
BBB File Opened: 11/09/1988
Business Started: 11/01/1937
Business Started Locally: 11/01/1937
Business Incorporated: 03/10/1997 in NM
Type of Entity
Corporation
Business Management
  • Principal: Mr. Ronald Moorehead, President/CEO
  • Customer Service: Ms. Karen Broten, EVP/Chief Operations Officer
Contact Information
  • Principal: Mr. Ronald Moorehead, President/CEO
  • Customer Service: Ms. Karen Broten, EVP/Chief Operations Officer
Business Category
  • Credit Unions
Additional Information
  • BBB is alerting consumers that this legitimate company, First Financial Credit Union, has had their website spoofed by unknown persons. The fake website looks almost identical to that of First Financial and uses the same name. The fake website is offering personal loans. One consumer reported to BBB that she was told the company needed to do a "test deposit" into her account and the consumer should immediately send a payment for that amount to show good faith. In another complaint, the consumer was told she needed to pay several hundred dollars as "insurance" for the loan. In neither case did the consumer receive the loan and in the first case, the checks initially written to the consumer bounced. Both consumers are out several hundred dollars. BBB reminds consumers that a legitimate loan offer will never require the consumer to make an upfront payment.

    First Financial Credit Union has no connection and is not affiliated with the website and the loans offered by First Financial Credit.  Consumers who have sent money to the fake website for loans can click First Financial Credit to view the BBB Business Review and file a complaint.

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Alert

BBB is alerting consumers that this legitimate company, First Financial Credit Union, has had their website spoofed by unknown persons. The fake website looks almost... Read More

Overview

Credit Union - Financial Services and Employer Group Membership Services

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

First Financial Credit Union

First Financial Credit Union

BBB ACCREDITED SINCE 11/01/1988

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3