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EC-Council USA

EC-Council USA

(505) 341-3228

EC-Council USA

101C Sun Ave NE
Albuquerque, NM 87109-4468
BBB File Opened: 11/27/2012
Type of Entity
Business Management
  • Mr. Steve Graham, Vice President
Contact Information
  • Principal: Mr. Eric R Lopez, Vice President
Business Category
  • Computers - Network Security
  • Computers - Forensics
  • Computers - Training
  • Information Technology Services
  • Adult & Continuing Education

Products & Services
Certified Ethical Hacker Course, Certified Chief Information Security Officer (CCISO) Course , Certified Network Defender (CND) Course, EC-Council Certified Security Analyst (ECSA) Course, Certified Secure Computer User (CSCU) Course , Certified Incident Handler (CIH) Course, Computer Hacking Forensic Investigator (CHFI) Course, CAST 611 - Advanced Penetration Testing Course, CAST 612 - Advanced Mobile Hacking and Forensics Course, CAST 614 - Advanced Network Defense Course, EC-Council Foundation Global CISO Forum, TakeDownCon IT Security Conference, Hacker Halted IT Security Conference - Atlanta, Global Cyberlympics - Cyber Competition
Methods of Payment
  • All Forms

Refund & Exchange Policy: 
Open Enrollment or Live, Online Courses
In the instance that a student needs to cancel or reschedulea traditional Instructor-led (ILT) or Live, Online (iWeek) course, pleasecontact EC-Council by notifying your account rep, or at our main line at 505-341-3228or by email at:

If Client Cancels
Prior to the end of the first day of class, refund = 100%
After start of the class, but prior to completing 30%, refund = 90%
After completing 30%, but prior to completing 60%, refund = 50%
After completing more than 60%, No Refund.

iLearn Asynchronous Courses
Prior to activating the course key- 100% refund. Once courseis activated, no refund. Course term begins on date of invoice and ends twelve(12) months from invoice date.

The iLearn courses are a single user license and are nottransferrable.

Course Materials
No refunds will be issued for mobile devices or physicalcourseware once seal is broken by client. Online course materials such ase-courseware, online exam prep programs or iLabs, online labs cannot berefunded once activated.

Retail rate plus shipping will be prorated into percentageslisted above for approved refunds for un-opened Courseware or mobile devices.

Refund Schedule
All approved refunds will be made within 30 calendar days ofthe institution receiving written notice of a student’s withdrawal or the datewhich the institution terminates enrollment of the student, whichever isearlier.



About EC-Council
EC-Council was founded in 2003 and quickly became established as an industry leader with the flagship course, Certified Ethical Hacker (CEH). EC-Council is now the world’s largest cyber security certification body. EC-Council courses are sold in 140 countries through 14 different distributors. EC-Council is also the owner and developer of the world-famous Computer Hacking Forensics Investigator (CHFI), Certified Security Analyst (ECSA), License Penetration Testing (Practical), Certified Chief Information Security Officer (CCISO) programs, among others.

Over 170,000 information security professionals globally have been trained and certified in our programs and have influenced the cyber security mindset of countless organizations worldwide. Our CEH course is ANSI and CNSS accredited and DoD required by directive 8570.

About EC-Council North America – Albuquerque Office

EC-Council opened its doors in Albuquerque in 2007 to conduct research and development for its University (EC-Council University). The charter quickly turned into servicing the needs of EC-Council’s North American Training Channel as well as supporting customer service needs, certification application processing, exam distribution and channel support.

In 2009 the iClass training division was developed to fill the need of learners who could not find EC-Council courses at their local training center but were willing to train online in either a live or asynchronous format.

In 2012 the North American conference division was created to bring the IT Security community together to create a collaborative event to promote networking, education, and awareness.

The following list is a breakdown of each division and what it is responsible for:

iClass: EC-Council’s Albuquerque office delivers EC-Council courses throughout the globe via the online training division called iClass. iClass is currently made up of three major programs: iLearn (Asynchronous), iWeek (Live, Online, Instructor-led), Roaming (live private courses and live open-enrollment courses throughout North America.) All iClass courses come with EC-Council’s proprietary iLabs (online labs) program for 6 months access. iLabs provides the student a secure environment where they can practice what they have learned in a live range. (No simulations)

Conference/Events: EC-Council’s Albuquerque office is also responsible for planning, organization and running conferences throughout the globe.
TakeDownCon – regional IT Security conferences that host approximately 300 participates, 16 speakers and the TakeDownCon Academy offering CEH, CHFI, ECSA, and CCISO courses. TakeDownCon has been run in Dallas, Las Vegas, St. Louis, Huntsville, Maryland, and Connecticut.
Hacker Halted – Global IT Security conference which hosts approximately 1,500 participates and 40 speakers. The Hacker Halted Academy offers CEH, CHFI, ECSA CCISO, and CND classes. Hacker Halted has been run in Myrtle Beach, Miami, Atlanta, Iceland, Hong Kong, Egypt, Singapore, and Kuala Lumper.
CISO Summits – Regional IT Security conference for executives director-level and above which hosts approximately 100 participants and 20 speakers. Generally co-located with TakeDownCon.
Global CISO Forum – Global IT Security conference for executives director-level and above which hosts approximately 250 participants and 30 speakers.  Generally co-located with Hacker Halted.
CISO Cocktail Receptions – Cocktail receptions for director-level and above executives hosted alongside larger security conferences. These receptions are sponsored networking events where EC-Council provides panels, entertainment, and cocktails. CISO Cocktail receptions have been run at RSA in San Francisco, Blackhat and Gartner in Las Vegas and at an ePlus Leadership event in Maryland.

Cyber Security Competition: EC-Council’s Albuquerque office runs the Global Cyberlympics competition. Cyberlympics is a “capture the flag” type competition with approximately 1,000 global participants. EC-Council brings the hackers together online for preliminary elimination rounds and then brings the top two teams (6-8 players) from each region to compete in the finals in person.

Global Cyberlympics is a sponsored event and is run along cyber security conferences including at Hacker Halted and other partner events. ISACA sponsored the Games in 2014 and 2015. The Finals were hosted at their CSX conference in Barcelona, Spain and Washington D.C. IBM has been a major sponsor over the past couple of years as well, proving necessary funding for the technology required to host the event. The 2017 Finals will be held in The Hague in the Netherlands and will be sponsored by Deloitte Netherlands and the Municipality of The Hague. The 2017 event will be run over three days as part of a cyber security week which will host other conferences including EC-Council’s CISO Summit and Cocktail Reception.

About EC-Council North America – Tampa Office

Authorized Training Center (ATC) Channel: EC-Council’s Tampa office works with North American ATCs to deliver EC-Council courses throughout the US. EC-Council’s channel is made up of approximately 200 training partners representing 1,500 physical locations. Some of EC-Council’s larger ATCs are Global Knowledge, Training Camp, New Horizons, and Learning Tree.

Academic Channel: EC-Council’s Tampa office works with the Academic channel across the US. There are over 800 colleges and universities which utilize EC-Council content to deliver their IT security programs. Notable online universities are University of Phoenix, Strayer, Webster, Western Governors University (WGU), and University of Maryland University College (UMUC).

iLabs – EC-Council’s Tampa office runs iLabs, the online labs program. iLabs allows a user to access their virtual private cloud cyber range from anywhere with an internet connection. iLabs offers practical, hands-on learning with access to real-world tools and scenarios that boost knowledge retention and is proven to be an effective tool in preparing students to join the workforce.

With over 400 complete exercises and counting, EC-Council iLabs cover Ethical Hacking, Computer Forensics, Penetration Testing, Secure Coding, and even Disaster Recovery. iLabs is the most comprehensive and feature rich virtual learning environment for IT Security on the market. iLabs access is included in iLearn purchases as way of deepening the experience for our distance learners.

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EC-Council USA

This Business Is Not BBB Accredited

EC-Council USA

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