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          Whitlock Enterprises, LLC has 1 locations, listed below.

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            Business ProfileforWhitlock Enterprises, LLC

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.5/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/10/2011

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Residential & Commercial Roofing including Maintenance work 

            Business Details

            BBB File Opened:
            10/3/2011
            Years in Business:
            12
            Business Started:
            9/8/2011
            Business Incorporated:
            8/2/2011
            Accredited Since:
            11/10/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 371558 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 9/30/2026.

            These agencies may include:

            New Mexico Construction Industries Division

            PO Box 25101

            Santa Fe NM 87504-5101

            (505) 476-4700

            Fax: (505) 4764615

            http://www.rld.state.nm.us/construction

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Whitlock Roofing Albuquerque
            Business Management
            • Mr. Gregory C. LaVoie, Principal
            • Ms. Luisa Corona, Operations Manager
            Contact Information

            Principal

            • Mr. Gregory C. LaVoie, Principal

            Customer Contact

            • Ms. Luisa Corona, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (505) 652-1984
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/09/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I hired Whitlock for a new roof in Oct '22. There have been issues from day 1 with the project that was 11/22-23. Sent email 11/25 with a long list of issues. Was told a foreman would be out on 11/28 to look at the issues. Was told gutter repair/replace would be done the end of Dec. On 1/6/23 they accepted responsibility for everything & apologized for the inconvenience and all my issues were resolved. Received final bill at that time. Emailed them 1/8 that none of the roof issues were corrected & requested to meet with the owner. He & an ***** ******* rep met on 1/20 & I was told everything was cosmetic. On 1/23 a big wind caused the ridge to fly up; clearly not cosmetic. On 1/24&25 workers were here to take care of the issues. 2 days hardly seems 'cosmetic'. Met with owner on 2/6 for final walk thru. I questioned the ice & water barrier being installed in valleys & at end wall due to no proof & given all else that had happened I was not confident. Was 'guaranteed' by owner it was done & if I wanted it proven I'd have to pay time/material for them to tear it up &show me. Was accused by owner that I'd just 'keep coming up with things'. I had asked for a discount & was told he had lost money on my project so no. He stated 'homeowners don't usually get up and check their roofs when we're done'. He offered 2 $25 gift cards, to which I said he could give them to my nephew for his inconvenience (he was present at both meetings to look out for me). Final gutter replacement took place on 2/8. I found proof the ice barrier was not installed on the end wall but still uncertain about the valleys, owner is unaware of this. He didn't have the best attitude at final walk thru so I don't feel comfortable dealing with him anymore. What was supposed to be a 2-3 day job has stretched to over 2 1/2 months. While several of the issues were eventually made better there is still a large problem with the ice shield,2+ months of stress, clean-up I had to do, etc. I have lost all faith
            Read More

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Adriana G

            01/21/2024

            Thank you , Whitlock Roofing for a wonderful experience replacing my roof. If you need a new roof ask for ********************************* to guide you through the process and her expertise in the Roofing industry. I made a homeowners insurance claim with the quality information ******** took and shared with me and after I received the runaround from my ********************* they were satisfied with the photos and documents. The process of my new roof was remarkable and the workers were very professional and left no debri behind. Thank you Whitlock and *********************************.

            Local BBB

            BBB Serving New Mexico and Southwest Colorado

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