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          Find a Location

          Duke City Driver Education, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforDuke City Driver Education, LLC

            Driving School
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            NM DOT Certified, Licensed, Bonded, Insured Driver Education Instructors; Teen and Adult Driver Education

            Products & Services

            Driver Education Classroom Instruction, Driver Education Teen Driver Education, Driver Education Adult Driver Education

            Business Details

            This is a multi-location business.

            Find a Location

            Duke City Driver Education, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              9/17/2015
              Years in Business:
              9
              Business Started:
              8/26/2014
              Business Incorporated:
              8/26/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mrs. Lisa Hurtado, Principal
              • Mr. Jose Hurtado, Principal
              • Mr. Lindell Lynn, Compliance Specialist
              • Mr. Melecio Salazar, Compliance Specialist
              Contact Information

              Principal

              • Mrs. Lisa Hurtado, Principal
              • Mr. Jose Hurtado, Principal
              • Mr. Lindell Lynn, Compliance Specialist

              Customer Contact

              • Mrs. Lisa Hurtado, Principal
              Additional Contact Information

              Fax Numbers

              • (505) 896-6934
                Primary Fax

              Email Addresses

              Industry Tip

              BBB Tip: Finding a good driving school near you

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/16/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On 05/02/2022, I inquired into driving lessons for my son. I spoke with Duke City Driver's Education, LLC., as its advertisement stated, "customized class schedule". This was appealing, as I work three 12-hour shifts and need a class for my son that can work around this. I spoke with Lisa H******, owner/facilitator, who assured me that they can provide a schedule that works for my son. We chose this business and I paid $389.81 for the "New Teen Driver" package. My son started the first Zoom class on 05/09/2022 and completed 06/03/2022. The final exam was not completed, as it came up on a day he would start a high school summer class. We had no problems the first week. The second portion, was hectic, as we had to call to remind Lisa to send the Zoom link. This happened every day of that last week. Prior to the final exam, I called and asked about the permit testing and was told she would call me back. I never received that call, so I sent a text letting her know of my availability. The reply was curt, stating she has mentioned this in multiple emails (never received an email regarding an upcoming permit test nor has my son). She then texted that she too, "works six-twelves", and gave me the testing date of 06/09/2022. I texted back that I thought she would work around my schedule. Again, she curtly told me to pick a date. I picked a date, which was 06/07/2022, but she was a no-show. The date and time were in a text and email to her. On the day she did not show up for the permit testing, I asked for a refund, to which she stated, "I will refund your money and you can restart with another school". A later email from said individual made her comment out to sound as if I was asking for a refund on the MVD permit portion. I already understood the MVD portion was included in the total cost of course. This business owner did not provide what I paid for. My son wasted two weeks worth of class time with this business with nothing to show for it.
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              Customer Reviews

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