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Find a Location

Tate Branch Dodge Chrysler Jeep Ram has 1 locations, listed below.

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    Business ProfileforTate Branch Dodge Chrysler Jeep Ram

    Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/19/2009

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and Used Car or Truck Sales and Service
    Automotive Service Repair and Parts Sales

    Products & Services

    SERVICE REPAIR, NEW VEHICLES, USED VEHICLES, PARTS

    Business Details

    Location of This Business
    4123 N Lovington Hwy, Hobbs, NM 88240-1021
    BBB File Opened:
    11/25/1998
    Years in Business:
    17
    Business Started:
    8/1/2006
    Business Incorporated:
    10/23/2015
    Accredited Since:
    5/19/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2597 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div

    These agencies may include:

    New Mexico Taxation & Revenue-Motor Vehicle Div

    PO Box 1028

    Santa Fe NM 87504-1028

    http://www.state.nm.us/tax/mvd/mvd_home.htm

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Tate Branch Autogroup
    • Tate Branch Autoplex
    • Tate Branch Automotive Enterprises, LLC
    Business Management
    • Mr. Tate Branch, Owner
    • Ms. Lisa Arzaga, Comptroller
    • Mr. Aaron Ward, General Manager
    Contact Information

    Principal

    • Mr. Tate Branch, Owner

    Customer Contact

    • Mr. Jason Ebert
    • Mr. Aaron Ward, General Manager
    Additional Contact Information

    Fax Numbers

    • (575) 392-5107
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I bought a Jeep Wrangler Rubicon from Tate dealership in Hobbs NM. They were paid and the vehicle was delivered to me at my home on 3/10/2023. A month later my temporary tags have expired, and I still have not received my title or license plates. I called on Friday 4/15/2023, and Saturday 4/16/2023. I left a message but my call was never returned. I sent an email to AngelB*************** who was listed in an email as service manager on an email requesting I do a Jeep survey. On my first call on Friday I was just frustrated about not having the title and license plates. However, when I was told they did not show anything for my car and wanted to know if it might be under another name or perhaps a business I became very concerned. I now have a car with no title or plates and also the dealership says they have not record of my car. To make things worse They will not return my phone call or answer my email. The jeep is paid for. I really need some information on why after 30 days I have not received my title and license plate. What is the hold up? Why won't they even contact me? ***** ********
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeannie T

    1 star

    10/26/2021

    I have purchased 4 vehicles fromTate Branch to date. not having 1 complaint until now. I had to have my 2020 dodge ram that i have had less than 6 months towed because the steering completely locked down on 10/16/2021 which i understand is a saturday and i understand it would be Monday for the tech to look and see whats wrong with it Monday came and I had to call to **** branch and see whats the verdict they said rack and ***** said they would order parts which came all in on Thursday 10/21/2021 and as of today 10/26/2021 I have asked for a car loaner to no fail because every day That i call im told every time as soon as a bay opens my truck is next. this is not acceptable when i can drive by and i see there is bays open and some days i see the hood open on my truck. but yet in the exact spot. I have had them have a salesman call me and ask me to trade in I said no i want my truck fixed. Then they told me I could rent a car not acceptable im already out of money for it being towed. I asked today 10/26/2021 if they cant fix it if they can transfer it to another dealership that can get it in and get it fixed I was told again it would be at my expense. I just want them to do the right thing since Thursday i have been told waiting on a bay so in my mind im thinking you absolutely have no cars or trucks leaving that bay. i feel we have been pushed aside over and over. bad customer service

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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