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          Ruidoso Ford Lincoln Mercury has 1 locations, listed below.

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            Business ProfileforRuidoso Ford Lincoln Mercury

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This Company's business is New Car Dealers

            Business Details

            BBB File Opened:
            4/28/1995
            Years in Business:
            35
            Business Started:
            10/1/1988
            Business Started Locally:
            10/1/1988
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 828 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 4/30/2024.

            These agencies may include:

            New Mexico Taxation & Revenue-Motor Vehicle Div

            PO Box 1028

            Santa Fe NM 87504-1028

            http://www.state.nm.us/tax/mvd/mvd_home.htm

            Type of Entity:
            Corporation
            Business Management
            • Mr. Kent King, Manager of Customer Relations
            Contact Information

            Principal

            • Mr. Kent King, Manager of Customer Relations

            Customer Contact

            • Mr. Kent King, Manager of Customer Relations
            Additional Contact Information

            Fax Numbers

            • (575) 378-8442
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John A

            1 star

            06/28/2023

            I purchased a 2020 **** Escape Titanium from Ruidoso ****. Recently, out of nowhere, it started giving an Error "Front ******************** Required" which led to another error Pre-Collision Assist Not Available. We took the vehicle to the service department at Ruidoso **** and were assured that a $300+ software update was going to fix the issue. I reluctantly agreed knowing that software usually only fails when the hardware it is attached to fails. Later that day, I received a phone call informing me that the front camera had gone bad from an electrical surge. No explanation what caused it, but Ruidoso **** was more than willing to take another $400+ to fix the issue. I also mentioned that since the last service there was a lot of road noise. I was told there was a bad shock that had done damage to the tires and that they could fix it for another $300+. Funny how none of their "SERVICE AFTER THE ***** inspections ever caught this during the warranty period. If they were that damaged, it must have been apparent during one of the pervious service appointments. I will let some other local vendor fix the shock issue and I bet save some money. Let's not forget the exploding panoramic roof, but that's another story. I asked if they wanted to buy it back, since they have a big sign about purchasing vehicles, it appear they don't even want it as I never received a call with an offer. So much for standing by your own product!

            Local BBB

            BBB Serving New Mexico and Southwest Colorado

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