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Find a Location

Galles Chevrolet Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Galles Chevrolet Company

      2801 University Blvd NE Albuquerque, NM 87107-1753

      BBB Accredited Business
    • Galles Chevrolet Company

      PO Box 25928 Albuquerque, NM 87125-0928

      BBB Accredited Business

    Business ProfileforGalles Chevrolet Company

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1972

    Years in Business: 84

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New Car and Truck Sales

    Business Details

    This is a multi-location business.

    Find a Location

    Galles Chevrolet Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Galles Chevrolet Company

        2801 University Blvd NE Albuquerque, NM 87107-1753

        BBB Accredited Business
      • Galles Chevrolet Company

        PO Box 25928 Albuquerque, NM 87125-0928

        BBB Accredited Business
      Location of This Business
      2801 University Blvd NE, Albuquerque, NM 87107-1753
      BBB File Opened:
      4/20/1972
      Years in Business:
      84
      Business Started:
      1/1/1940
      Business Incorporated:
      1/22/1947
      Accredited Since:
      5/1/1972
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 928 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 3/31/2025.

      These agencies may include:

      New Mexico Taxation & Revenue-Motor Vehicle Div

      PO Box 1028

      Santa Fe NM 87504-1028

      http://www.state.nm.us/tax/mvd/mvd_home.htm

      Type of Entity:
      Corporation
      Alternate Business Name
      • Galles Motor Company
      • Galles Chevy
      Hours of Operation

      Primary

      M:
      8:30 AM - 7:00 PM
      T:
      8:30 AM - 7:00 PM
      W:
      8:30 AM - 7:00 PM
      Th:
      8:30 AM - 7:00 PM
      F:
      8:30 AM - 7:00 PM
      Sa:
      8:30 AM - 6:00 PM
      Su:
      11:00 AM - 5:00 PM

      Service

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Su:
      Closed

      Parts

      M:
      7:30 AM - 5:30 PM
      T:
      7:30 AM - 5:30 PM
      W:
      7:30 AM - 5:30 PM
      Th:
      7:30 AM - 5:30 PM
      F:
      7:30 AM - 5:30 PM
      Sa:
      8:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Jamie Galles, Co-Owner
      • Mr. Steve Mische, Office Manager
      • Mr. Chris Harvey, Manager
      • Ms. Cori Galles, Co-Owner
      • Mr. Tripp Steele, General Manager
      • Mr. Eddie Espinosa, General Manager
      Contact Information

      Principal

      • Mr. Jamie Galles, Co-Owner
      • Mr. Chris Harvey, Manager
      • Ms. Cori Galles, Co-Owner

      Customer Contact

      • Ms. Cori Galles, Co-Owner
      Additional Contact Information

      Fax Numbers

      • (505) 242-8009
        Primary Fax
      • (505) 766-1832
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/10/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      To whom it may concern. I purchased a vehicle from Galles Chevrolet on 05.28.2023. In June after careful thought and review, I decided to cancel the GAP insurance, the GM Service contract, prepaid maintenance. I filed the proper paper work to GM Protection. I failed to fill out the mileage on the protection plan, but the GAP cancellation was effective as of 07.06.2023. I have called my lender to see if they have received a refund in the amount of the GAP insurance. She had nothing on file. I have emailed the finance dept. at the dealership a couple of times with zero response. As per an email from ****************************** I am to allow the dealership up to 4 weeks to refund my lender. This has not happened and we are now in week 5. "Your GAP cancellation request has been completed. Please allow approximately 3-4 weeks for your selling dealership to issue your refund. Please be advised, if there is a balance owed to your Financial Institution the refund will be applied to your principal balance. Please contact the Finance Manager at your selling dealership for all refund updates (i.e.: ETA of refund, address changes, etc.) To cancel your Vehicle service contract please provide the mileage at time of cancellation. If you have any additional questions or concerns, we would be happy to assist. Regards, Cancellations Department Two Concourse Pkwy, Suite 500, Atlanta, GA 30328 Ph: 800-742-7896 | Fax: 678-553-1374" I would like the refund to the GAP insurance to be sent to my lender immediately. Note: Once the paperwork for the protection plan and pre-paid maintenance go through, I would like the process to not take 5 weeks.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emily R

      1 star

      07/30/2023

      Very rude and unprofessional sales Manager. Worst customer service. Treated us very poorly. Sales Manager ** needs to fine another line of Work! Aggressive, confrontational, combative and just down right mean.

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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