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Find a Location

Chito Jasso Appliances has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chito Jasso Appliances

      1100 Spruce Las Cruces, NM 88001-2296

    • Chito Jasso Appliances

      750 S Solano Dr Las Cruces, NM 88001-3245

    Business ProfileforChito Jasso Appliances

    Major Appliance Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company's business is Major Appliance Repair and Service

    Business Details

    This is a multi-location business.

    Find a Location

    Chito Jasso Appliances has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chito Jasso Appliances

        1100 Spruce Las Cruces, NM 88001-2296

      • Chito Jasso Appliances

        750 S Solano Dr Las Cruces, NM 88001-3245

      Location of This Business
      1100 Spruce, Las Cruces, NM 88001-2296
      BBB File Opened:
      7/14/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Chito's Appliances
      • Jasso's Appliances
      • Chito Jasso's Appliances
      Business Management
      • Mr. Simon Chito Jasso, Owner
      • Mr. Moses Jasso, Owner
      Contact Information

      Customer Contact

      • Mr. Simon Chito Jasso, Owner
      Additional Contact Information

      Fax Numbers

      • (575) 521-1449
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2021

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I purchased a used washer with a 3 month warranty from Jasso’s Appliances on August 18th 2021. It was supposed to be delivered that evening, which didn’t happen. It wasn’t delivered until the afternoon of the next day after many attempts to contact the person who sold it to me. He had given me a couple different delivery promises but didn’t uphold them. After it was set up and he left I ran a load of clothes but the washer didn’t function properly so I text him to let him know, to which he replied he was out of town and couldn’t do anything until the next day. I had to make contact with him to which he replied he was busy, so I went to his business to try to work things out, he was going to give me another washer but couldn’t deliver until the evening which he never did. He said he would bring it the first delivery in the morning, that didn’t happen either and I’ve text and called him but now I’m not getting any response at all. I’ve been very patient but he keeps putting me off!

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      PC V

      1 star

      02/03/2022

      The only reason for giving them 1 star is that I don't have a 0 star option. "Fixed" an appliance for me, it broker again, Moses ******************** lied to me and told me that one part was replaced, then when I called him back, he told me he had to replace the same part, I called him on that, he then became very difficult to find and got angry when my repeated calls and texts were "******* him. Not good to his word, DO NOT USE THIS BUSINESS!!

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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