Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Universal Relocations Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUniversal Relocations Inc.

    Relocation Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers packing, crating, transportation, storage, domestic, international and local services. This company also has  branches in Georgia, Texas, California and Maryland.

    Products & Services

    International Relocation service , interstate and intrastate movers 

    Business Details

    This is a multi-location business.

    Find a Location

    Universal Relocations Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      343 New Rd Ste 4, Parsippany, NJ 07054-4213
      BBB File Opened:
      8/3/2006
      Years in Business:
      11
      Business Started:
      9/21/2012
      Business Incorporated:
      1/5/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2428388 for this business, issued by US Department of Transportation (DOT)

      These agencies may include:

      US Department of Transportation (DOT)

      1200 New Jersey Ave, SE

      Washington DC 20590

      (202) 366-4000

      http://www.dot.gov

      BBB records show a license number of MC-836909 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

      These agencies may include:

      Federal Motor Carrier Safety Administration (FMCSA)

      1200 New Jersey Avenue SE

      Washington DC 20590

      (800) 832-5660

      http://www.fmcsa.dot.gov

      BBB records show a license number of 39PC00115200 for this business, issued by NJ Office of Consumer Protection - Regulated Business Section

      These agencies may include:

      NJ Office of Consumer Protection - Regulated Business Section

      PO Box 45028

      Newark NJ 07101

      (973) 504-6370

      https://newjersey.mylicense.com/verification/

      BBB records show a license number of 025083NF for this business, issued by Federal Maritime Commission

      These agencies may include:

      Federal Maritime Commission

      (202) 523-5807

      Fax: (202) 2750059

      http://www.fmc.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Sai Dattani, President
      • Anu Dattani, Director
      Contact Information

      Principal

      • Mr. Sai Dattani, President

      Customer Contact

      • Mr. Sai Dattani, President
      Additional Contact Information

      Fax Numbers

      • (866) 624-9165
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/03/2022

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Shipping Date: 19 MAY 2022 Estimated Shipping Duration: 55 Days My family and I relocated from ***** *** to ******* at the beginning of June, 2022. We shipped our household goods and 6 motorcycles, which were picked up in ***** 19th May 2022. The company we shipped with is ******************************, a ***** moving company. Our container of items arrived at the port in ******, **********, 02 September 2022. Container No: MSKU4627709 Vessel and Voyage no: MERATUS JAYAWIJAYA, 229S.Shipping Line: Maersk Executive Movers Worldwide LLC engaged the services of Universal Relocations to handle ******* import and onward shipping of all our items to ***********.Shipping Reference Number: UR-*****, Shipping to Myself, ***** ************************* Universal Relocations Shipment ********** (** Headquarters)Universal Relocations INC.343, ********************************************************** Phone : ************ / ************ ***************************** Contacts:****** *************************** Universal Relocations has split our shipment, sent to multiple states (**, GA, CA), including shipping our household items to ***** where they have apparently been held in a warehouse for over a month. On 17 October Universal Relocations confirmed they would deliver by the first week of November. On October 26th, they confirmed a delivery date 02 NOV 2022 at 4pm, later confirming the motorcycles will arrive from ********** the same day, at 1PM.On 02 NOV 22, (2) motorcycles arrived from **********, and no shipment arrived from **, i.e. no household goods. The location of the 4 other motorcycles is apparently "unknown at this time." Additionally, we are now told the Household Items were never even scheduled to leave **, it was another delay tactic, a lie.We request that Universal Relocation immediately schedule the delivery of all of our items, especially household items.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      SALIL C

      5 stars

      03/18/2023

      They were the destination agent when I moved from ***** to the **. Service was very satisfactory - good communication, the delivery team was very professional and did a great job.

      Universal Relocations Inc. Response

      03/19/2023

      Dear Mr.***** ****** for your review,

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.