Business ProfileforBeach Trading Co. Inc.

Order number is #***-3755343-9631467 Purchase date March 12, 2023 The day I received the Mackie Thump15A I called Amazon and told them I wanted to return the speaker because the wrong one was sent. Did the return process and I went online to print the pre paid shipping label to send back to the third party seller which is Beach Trading company. When I tried to print the label it was not a pre paid shipping, it was just a label with their address so I called Amazon and they told me that Beach trading is responsible for my return and that they will message them on my behalf to get this return handled. For months going back and forth finally someone at Beach Trading contacted me and said if they give me a discount on the Machine Thump15a will I keep it, I said sure so we can get this transaction over with.. They refunded me a discount on the product, so that day I tried to use the Mackie Thump15A and its defective. I messaged Beach Trading to let them know and they want to tell me that they cant do anything and that I would have to call the manufactured company and get it warrantied. At this point I just clearly wanted a refund because I feel like I got ripped off. I contacted Amazon again to see how I can get this resolved and Amazon told me to just pay for the return shipping and get it to Beach Trading so they can go through with my return. I paid $150 for the shipping and I waited a few weeks for Beach Trading to reply back with confirmation on receiving the shipment. Beach Trading finally confirms that they received it and approves the refund, I waited again for another week to see if my refund was issued and it never did. I called Amazon again to see what was going on and they told me that Beach Trading canceled my refund. Again for weeks going back n forth with Beach Trading we weren't getting anything resolved so they said they would send the item back. I paid for the product and shipped it back. Now I got either one.