This Business Is Not BBB Accredited

Pet Pals

Pet Pals

(908) 432-5151

Pet Pals

8 years in business
17 Lake Rd
Basking Ridge, NJ 07920-1832
BBB File Opened: 12/08/2011
Business Started: 04/15/2009
Business Started Locally: 04/15/2009
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Steven Refalo, President
Business Category
  • Pet Sitting Services
  • NAICS: Pet Care (except Veterinary) Services

Alternate Business Names
  • Pet Pals Pet Sitting
Methods of Payment
  • Check, Cash, Credit Cards via Paypal
Refund & Exchange Policy: 
Satisfaction Guaranteed


Advertising Review

On November 21, 2016, BBB contacted the business regarding its website  stating they are members of the following organizations:

  1. National Association of Professional Petsitters (NAPPS)
  2. International Pet Sitters Association (IPS)

According to the BBB Code of Advertising, Basic Principles of the Code

  • The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to subs
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This company offers pet sitting.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Pet Pals include:

  • Advertising issues found by BBB
  • Unauthorized use of BBB name or trademarks

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Pet Pals

This Business Is Not BBB Accredited

Pet Pals

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