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Find a Location

ADP, Inc. has 134 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ADP, Inc.

      1 ADP Blvd Roseland, NJ 07068-1728

      BBB Accredited Business
    • ADP

      9705 Loiret Blvd Lenexa, KS 66219-2409

    • ADP

      330 E Kilbourn Ave Milwaukee, WI 53202-3170

    • ADP

      15 Brendan Way Ste 110 Greenville, SC 29615-3562

    • ADP

      4717 Berry Rd Fredonia, NY 14063-1501

    Business ProfileforADP, Inc.

    Payroll Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 265 Customer Reviews

    Customer Complaints

    975 complaints closed in last 3 years

    354 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/27/2017

    Years in Business: 74

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    ADP, Inc. has 134 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ADP, Inc.

        1 ADP Blvd Roseland, NJ 07068-1728

        BBB Accredited Business
      • ADP

        9705 Loiret Blvd Lenexa, KS 66219-2409

      • ADP

        330 E Kilbourn Ave Milwaukee, WI 53202-3170

      • ADP

        15 Brendan Way Ste 110 Greenville, SC 29615-3562

      • ADP

        4717 Berry Rd Fredonia, NY 14063-1501

      Headquarters
      1 ADP Blvd, Roseland, NJ 07068-1728
      BBB File Opened:
      1/17/2003
      Years in Business:
      74
      Business Started:
      6/1/1949
      Business Incorporated:
      6/28/1961
      Accredited Since:
      6/27/2017
      Type of Entity:
      Corporation
      Alternate Business Name
      • ADP Automatic Data Processing
      • ADP TotalSource
      • Wisely by ADP
      • ADP Small Business Services
      • ADP Major Account and Small Business Svcs, Client Service Ctr
      • ADP Retirement Services
      • ADP Insurance Services
      • ADP Benefits
      • WorkMarket
      Business Management
      • Mr. Rick Parr, Senior Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      975 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      There are login issues with my account. My account's email and phone number needs to be updated. I attempted to call ADP numerous times. A representative has not picked up the phone.
      Read More

      Customer Reviews

      265 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Blake B

      1 star

      04/16/2024

      Good for an hour and half hold. Never answered. Poor customer **********************

      ADP, Inc. Response

      04/17/2024

      Hello *****, I'm sorry to see that you held for so long. I haven't seen hold times like that for a very, very long time. I don't work 24/7, but I'm surprised to see this and wonder if you don't have the best phone number for your ADP Service Center. I will arrange for someone from your ADP Service Center to contact you to make sure you have the best ways to reach them going forward. Kind regards, RP - ADP Client Experience

      Local BBB

      BBB Serving New Jersey

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