Business ProfileforBarlow Chevrolet

We bought a brand new 2023 ***** Silverado on Feb 20, 2023 from Barlow ***** in ******, **. This is my 3rd vehicle from them, not to mention my mom's probably 5th (not sure exact number) and brother's 2nd or 3rd vehicle as well. In other words, we are loyal customers.However after only 100 miles on the vehicle and less than 30 days later, there is a problem with a part in the engine. The vehicle remains sitting in the Barlow shop and we are left with nothing. Yes, we have a loaner, but that does not ease the stress and anxiety of a $54k vehicle that is brand new, that we are paying for and cannot drive. Barlow is unwilling to give us a new vehicle... instead they are worried about THEM taking a $4 k loss by doing that. so again, the almighty dollar is their priority, not the loyal customers that have gone to them for nearly 20 years, nor is doing the right thing their priority. Yes, we know about the lemon law and have an attorney ready to go. However, we just want our truck and are doing our best to be reasonable human beings instead of filing suit, but we certainly will if needed. Even this does not motivate Barlow to do the right thing because it's GM that the lemon law goes after versus his dealership personally.Make this right Barlow! You have a family of customers at risk here as well as bad publicity. Do we need to bring the News vehicles by too?