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          Find a Location

          ServPro of East Brunswick / Princeton Meadows has 1 locations, listed below.

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            Business ProfileforServPro of East Brunswick / Princeton Meadows

            Fire and Water Damage Restoration
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/27/2014

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers fire, water, flood, mold, bio-hazard restoration & cleanup services. 

            Products & Services

            SERVPRO of East Brunswick/Princeton Meadows, NJ specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, and mold or water damage. We assist in flood cleanup and handle mold & mildew prevention, inspection and removal. We also offer water extraction & damage restoration services. Whether there has been a fire, flood or you just need someone to inspect for mold in your home or business our professionals are available 24/7 to provide mitigation, cleanup, and water drying and restoration services.

            CLEANING SERVICES INCLUDE:

            - Ceilings, Walls and Hard Wood Floors - Air Ducts and HVAC cleaning - Deodorization - Biohazard, Crime Scene and Vandalism - Carpet, Upholstery, Drapes and Blinds

            RESTORATION SERVICES INCLUDE:

            - Fire, Smoke and Soot Removal - Water Removal and Dehumidification - Catastrophic Storm Response - Water Damage Repair - Mold Mitigation and Remediation - Contents Restoration - Electronics and Equipment Repairs - Document Drying.

            Business Details

            BBB File Opened:
            5/19/2014
            Years in Business:
            13
            Business Started:
            8/26/2010
            Business Incorporated:
            8/26/2010
            Accredited Since:
            5/27/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 13VH06622700 for this business, issued by NJ Division of Consumer Affairs

            These agencies may include:

            NJ Division of Consumer Affairs

            124 Halsey Street, 7th Floor, PO Box 45027

            Newark NJ 07102

            (973) 504-6200

            https://newjersey.mylicense.com/verification/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Paks Renovation Corporation
            • Servpro of Southeast Somerset County
            • Servpro of Southeast Somerset County / Servpro of New Brunswick
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Salvatore Marinello, President
            • Mr. Ralph Cianfrone, General Manager
            • Ms. Marcia Pasram, Office Manager
            Contact Information

            Principal

            • Mr. Salvatore Marinello, President

            Customer Contact

            • Mr. Ralph Cianfrone, General Manager
            Additional Contact Information

            Fax Numbers

            • (732) 432-9810
              Primary Fax

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/03/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alex W

            1 star

            08/23/2023

            We had a fire at our house, and the first step was to hire a remediation company like Servpro. People left their card at my house after the fire, and after meeting with salesperson *****, we were sold. The problem is clearly upper management. I was told that the fire damage would be remediated, unsalvageable goods would be documented in detail, all surfaces would be cleaned and encapsulated, etc. What did I get? Well, first, that "inventory" was basically a bunch of low quality photos of stuff thrown on my deck. All surfaces "cleaned" meant leaving my refrigerator smelling like rotten food, dirty floors, etc. Remediation fire damage meant putting 3 holes in my ceiling from removing insulation in the attic (5' height). ****, the supervisor, sounded like he was doing the best he can, but when I ask about coming back to clean the fridge he needs to "check with management". I never got a call back. During the job I was told things like "this is taking too long", which is probably why the "detailed inventory" was a multi page pdf of illegible content.There are many other honest options of restoration services out there, pass on Servpro. Save yourself the stress through an already stressful disaster.Now, when they offer you their ************** services, YOU ARE NOT INTERESTED! I made the mistake of entertaining this idea. I liked the idea they would be familiar and they told me they would do a free estimate since i was already working with servpro. Same company right? WRONG.Bottom line, after evaluating my negative experience with the restoration among other areas within the estimate, I couldn't bring myself to work with this company.Then when it came down to part ways and I am citing all the promises that were not fultilled, then (and I quote) "the ******************** is completely separate from reconstruction" and now "I never told you I would give you a free estimate" (cue recorded phone call) and also my negative experience is "the cost of doing business".

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