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            Business ProfileThe CPAP Shop

            Medical Equipment
            BBB accredited business

            Contact Information

            159 Cooper Rd

            West Berlin, NJ 08091-9244

            Visit Website
            Email this Business
            (856) 767-3600

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            Customer Reviews

            2.17/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/28/2019

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers sleep apnea equipment nationwide.

            Business Details

            Location of This Business
            159 Cooper Rd, West Berlin, NJ 08091-9244
            Email this Business
            BBB File Opened:
            9/13/2013
            Years in Business:
            19
            Business Started:
            5/7/2004
            Business Started Locally:
            4/10/2008
            Business Incorporated:
            5/7/2004
            Accredited Since:
            5/28/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • The Oxygen Concentrator Supplies Shop
            • Agile Medical LLC
            Business Management
            • Mr. Anthony Zadnik, President
            • Mr. Chris Vasta, Vice President
            Contact Information

            Principal

            • Mr. Anthony Zadnik, President
            • Mr. Chris Vasta, Vice President

            Customer Contact

            • Mr. Chris Vasta, Vice President
            Additional Contact Information

            Fax Numbers

            • (856) 767-7151
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/18/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            Totally misleading advertising. They sale you the cheaper model without the features you need but tell you it has them all
            Read More
            Read 22 More Complaints

            Customer Reviews

            18 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Donna T

            01/28/2024

            I tried to order a machine on January 28, it said my order was denied twice. Stupidly, I tried one more time before I got a fraud alert from my bank saying there was a ***** charged to my bank account from **********************. I stopped my account and am worried about fraud on my account from you!!!

            The CPAP Shop Response

            01/30/2024

            Hi *****,I understand that finding a charge on your credit card that you dont recognize can be troublesome and we appreciate you bringing this to our attention. Merchants like gas stations and hotels are known for charging small amounts on credit cards to pre-authorize the account. Later, if your actual transaction posts, the pre-authorization will go away. We also operate with a similar pre-authorization process. I can see you purchased from our website in 2021 without any issues. I apologize that your current transaction was not approved. This can be for many reasons, and often due to your bank placing a threshold with on-line transactions. ***** is a manager at The CPAP Shop and would be more than happy to place the order for you. Please feel free to email her at ***************************** or by phone at *******************.Thank you The CPAP Shop
            Read 17 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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