BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business is in the process of responding to previously closed complaints.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||147|
|Total Closed Complaints||206|
Additional Complaint Information
Complaints allege that parents are approached by "talent scouts" from the business at shopping malls, sporting events, movie theaters, theme parks, etc. The "scouts" tell parents their children can be models/actors and then schedule a "free" screening at the company's office in Edgewater. During the screening/evaluation, complainants claim they are pressured to schedule a date for a photo shoot, sign a contract, and make immediate payment (ranging from $500 to $1500). Complaints report that the contract has a clause that says the contract cannot be cancelled once the photo shoot is scheduled, but this fact is not made clear during the meeting. Some complainants attempt contact the business within hours or days to cancel the contract and request a refund, but are denied by the company. Others who complete the photo shoot are asked for additional fees (ranging from $400 to $1800) for posting photos online, producing composite cards, and/or providing photo negatives. The business responds to BBB complaints by saying they delivered the services for which the customer paid. In some cases, the company offers free online membership to the customer. In other cases, the business eventually provides a refund.
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Roman Vintfeld, CEO Mr. Mitchell B. Rubin, Chief Operating Officer
Marketing Consultants Talent Listing Service Talent Representation