BBB Business Review

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BBB Accredited Business since

Community Credit Counseling Corp.

Phone: (800) 220-9654 Fax: (732) 845-9022 View Additional Phone Numbers 3455 State Route 66, Neptune, NJ 07753 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Community Credit Counseling Corp is a 501(c)3 non-profit organization, but it does not solicit donations from the public. Because it does not solicit the public, it is not subject to evaluation under the BBB Wise Giving Alliance Standards for Charitable Accountability. The firm assists individuals with credit issues by providing credit counseling services. Fees are based on the individuals' ability to pay."

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Community Credit Counseling Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Community Credit Counseling Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 06, 1999 Business started: 04/10/1998 in MA Business started locally: 07/01/1998 Business incorporated 04/10/1998 in MA
Type of Entity


Business Management
Mr. Charles R Capobianco, President Mr. Eduardo T Alcaraz, Corporate Operations Manager Mr. Eduardo T Alcaraz, Corporate Operations Manager Mr. Richard Lovallo, Sr. Certified Credit Counselor
Contact Information
Customer Contact: Mr. Eduardo T Alcaraz, Corporate Operations Manager
Principal: Mr. Charles R Capobianco, President
Business Category

Credit & Debt Counseling Credit - Debt Consolidation Services Credit Services All Other Professional, Scientific, and Technical Services (NAICS: 541990)

Method(s) of Payment
Certified Check
Money Order
Refund and Exchange Policy
All requests for refunds will be reviewed and handled as per state and federal law.
Alternate Business Names Community Credit Counseling Consumer Credit Counseling Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.